Western Community Mental Health Care

Staff cancelled my appointment the morning of due to an error on their part that I had waited months for. Told me I wouldn’t be able to make an appointment until April. Not coming back, bulk billing isn’t worth the incompetence.

Absolutely useless and dangerous service. Mandy" has horrible phone manner and made us feel as if we were an inconvenience to them.After spending almost 1.5 hours on the phone to the triage line last night

Curiously, my review of this service from roughly three years ago has disappeared but the memories of being there remains. In a nutshell, this facility is the embodiment of what is wrong with the state of bulk-billed mental health services in Australia. When people are forced to choose between expensive private mental health care and extraordinarily poor public mental health care, what can they do?And yet they wonder why more and more people, young and old alike, are taking their own lives each year.

Just parasites leeching off our broken health system !!!If your doctor wants to refer you to this place then either, ask to be sent elsewhere to a competent mental health service, or just put yourself out of your misery RIGHT NOW.Because this place has zero care factor and staff with very poor atitudes.They make you feel like your a burden on them.Bulk billing mental health services are a joke.Go private if you can get the money to do so because at least that way you will get access to professionals and not cowboys like these.I couldn't agree more with the other negative reviews. This place doesn't even deserve the mandatory one star !!!

I had a great experience with one of the doctors here and had every intention of leaving a 5 star review, unfortunately due to the nature of public health services, my doctor was rotated out. The replacing doctor seemed to lack general people skills, was condescending, and offered no help whatsoever. Not only was the appointment a complete waste of time but it was extremely uncomfortable having to sit opposite them whilst they listed off generic “advice” in a patronising tone followed by extended periods of silence and prolonged eye contact. I couldn’t tell whether they were just inexperienced, socially inept, or simply unhappy with their job… 0/10 would not recommend.

ened up running in circles two onths

DO NOT WASTE YA TIME WITH THESE PEOPLE. THEIR CARE FACTOR IS ZERO. I HAVE PERSONALLY CALLED THEM TO SPEAK TO THE TWO PEOPLE WHO WERE SUPPOSED TO BE LOOKING AFTER ME BUT IN MY ATTEMPTS OVER A TWO YEAR PERIOD I NEVER ONCE RECEIVED ANY CALL BACKS WHEN I NEEDED HELP. I ENDED UP GETTING PUT INTO THE KRAMAN UNIT AT THE QEH ON A FEW OCCASIONS THANKS TO THESE PEOPLE THAT I BELIEVE DO NOT CARE FACTOR TOWARDS MYSELF ESPECIALLY. THATS MY PERSONAL OPINION AND I DON’T CARE ABOUT WHAT ANYONE ELSE THINKS ABOUT MY COMMENT DUE TO ITS MY EXPERIENCE WITH THESE PEOPLE. PEACE BARNZEE

The best psychiatrists are private. Their patients are the least likely to occupy expensive acute care mental health ward beds. The patients who take up the vast majority of these beds receive public psychiatry.

Forced to get the depot injection every fortnight by a doctor that was born and raised in a communist country on $100k pa and they won't give me a food voucher

Unfortunately I have to agree with many others. Lots of rethoric but short on tangible compassion. Not appropriately staffed in numbers and experience.