Topiaries

My husband and I got married here on the 12/10/18.The venue is absolutely stunning, the food was amazing, the staff are so nice and did everything they could to make the day run as smoothly as possible.Unfortunately it was raining on our special day but that still didn’t stop it from being the best day of our lives.It is a perfect location to get too, it is catered for sunny and rainy days and the photos are so stunning!We have so many guest talking about how beautiful this place was and how they will be recommending it to their friends.Thank you so much Amy and your staff for making our special day one to never forget!!

We had my mother's wedding there last week and it was fantastic. A small intimate wedding held in the garden followed by dinner in the glass chapel. Renee was wonderful and the food was fantastic. My mother and stepdad were absolutely over the moon with the fantastic venue and service. Would highly recommend.

We had our wedding here recently and the venue was absolutely beautiful but we were very disappointed in the service and organisation. Drinks were slow, dinner was cold and dry when it came out and we were rushed out of the venue even though we had agreed on extending the venue hire if our reception ran over time (which it inevitably did). They were grossly understaffed and one staff member actually started up the vacuum cleaner while we were still being farewelled by our guests. After the event, the organisers even tried to add extras onto our bill that we didn't order or end up using. I would not recommend this venue if you want a stress-free wedding.

First hand Wedding experience:Cons- my nephews (under 15s) had to pay for full alcohol drink package- confiscated decorative viles during the wedding dinner- denied drinks from the bar when the drink package had already started- guest made to prove that the drinks ordered were for themselves- absolutely raided by mozzies- don't bother with the fritter- cake was taken away before eaten- creepy ownerPros- wonderful viewsIts really sad to see such a beautiful place have such bad service. 10/10 would not recommend for a wedding or any special events.

Attended a beautiful wedding ceremony, excellent venue service and food. We also had the privilege of staying the night in one of the excellently appointed guest rooms. The rooms are very large and well appointed, however no Aircon or screened windows so the mossies took over. It was summer and very hot and the portable fan in the room didn't help much. I would have liked to give them a 5 star rating but attention to detail in the little things was somewhat lacking, also my wife wanted to take a morning swim but it was locked and no one was around. Would recommend this venue but probably would not stay in the guest house again.

Recently attended a wedding here. The venue was beautiful. Location was convenient in that it wasn't too far from the CBD. The food served at the venue on the night was pleasant..However, the venue has recently undergone ownership/management changes and new staff were not the most pleasant to deal with. They were quite restrictive to the point where the wedding was not completely enjoyable and the bride did not get to enjoy her one special night for the fear that guests may have been asked to leave the premises.

Now that I have had some time to cool off I can describe my experience with Topiaries without too much emotional attachment. We booked the venue as we have been to a friend’s wedding there a few years ago where the venue was owned by different people. It is now under new management and ownership and this is our misfortune because they only changed hands of ownership about 3 months before we our wedding day. Each time we would have a meeting on the venue, the owner would be watching us from a distance and would come to turn off lights when we were doing a viewing of the reception area. It made us feel so uncomfortable and unwelcomed. We were not allowed to stay on the venue but had to pay $230 to use the room to get ready in the morning. On top of this we had to pay $300 to use the rooms and the Stuart room for photography which we didn’t end up using as they were locked up. The ceremony on the lawn went well but it wasn’t until right after where the headache started. We had the 5 hours unlimited drinks package for the adults and were initially told that our nephew and cousin (aged 12 and 16) who were sitting on the adult table would have a discount of $50 each to account for the fact they will not be drinking alcohol. I was later told by the new coordinator that this discount would now not apply as they are both drinking soft drinks. The start of the drinks package was due to start at 4.30pm and as none of my guests were told this- they paid for drinks up until 4.27pm when my dad ended up telling people that the package would start soon- the staff and coordinator had no intention of telling them this. My guests were treated like criminals where a couple went to the bar to get champagne – one went to the bathroom and the staff would not allow the other to take both drinks until they were both there- then the staff asked them to “prove” that the drink belonged to them by taking a sip. No staff topped up anyone’s drinks the entire night unless you went to the bar. There wasn’t enough food to feed all my guests. Some of my guest have told me they didn’t have enough entrées and main (drop menu) to go around so some had to share. The food was dry and tasteless. We weren’t allowed a menu tasting. The wedding favours I had were mini vials that had “drink me” labelled and light alcoholic beverage in them. I was told on the day that they had a strict no BYO policy so I told my MC to announce not to consume them to our guests. The coordinator made herself very obvious by going up to the stage while the MC was speaking to tell everyone that she, as a manager could get a fine if the drinks were consumed. Unfortunately some of our guests had consumed the drinks without knowing and because of that, the staff abruptly confiscated the party favours and no one had the chance to take them home at the end of the night. I voiced my disappointment about the party favours to the coordinator and she proceeded to lecture me about how I had done the wrong thing etc etc which left me quite visibly upset yet she continued on. We packed up as much as possible so we wouldn’t have to face Topiaries and the awful staff again, but on the Wednesday after our wedding I received an email saying we had a few items left and that we had until Sunday to pick it up. The tone I read the email made me assume they would throw our things out so I told her we would pick the items up at a designated time on Saturday. When we arrived to pick up our things on Saturday the venue was locked up so we called the coordinator and she told us she was shopping and was not going to be on premises. I was outraged as we drove 1 hour to the venue as discussed with her. She eventually organized the owner to open the gates for us. I voiced my experience on facebook and receive an aggressive response attacking me. It has been over a month since the wedding and all I can think about is how terribly we were treated. I understand the strict no BYO rule but that shouldn’t allow the coordinator and staff to treat me and my guests like we were criminals.

Bad experience with the new management.Had our wedding here at the end of October. With the new management I highly recommend you find another venue as they will make your life hell!! From the meetings to the emails and especially on our wedding day we felt like we were not welcome on the property. The previous management was lovely and welcoming. The new team unpleasant.The food was awful. The staff were so lazy, rude and unprofessional and I literally got lectured on my wedding day as we had little alcohol vials as party favours and werent aware of the strict no byo until the day so had them confiscated which was a big disappointment. No guests even got to take them home when we all left. Its not just this that annoyed me. It was the entire experience and interaction with this new team that makes me upset even many weeks after the wedding.The coordinator still leaves me comments on social media attacking me instead of apologizing for her unprofessional behaviour by trying to take the microphone from my mc to announce the no byo comment and just generally making me and my guests feel like we had to walk around on thin ice. I get that it is your policy but there are much nicer and subtler ways to approach the situation than to be at the forefront of a wedding when you shouldnt even be seen. I wish I had booked with another venue. I had booked when the previous owner and lovely coordinator Renee were management. But unlucky for us we had the new unexperienced and lazy team that took over midyear. So disappointed and whats done is done.

My husband and I got married a few months ago at Topiaries. Stunning venue, food was lovely, and views looked amazing in our photos.However unfortunately we were disappointed in the lack of communication and organisation during our wedding planning process.-Upon arriving on our wedding morning, the tables we not set up as we had discussed and the assigned staff member was ill informed on certain details which had been pre discussed on numerous occasions.-The bridal prep room (which you have to pay extra to use on your wedding morning) is not air conditioned so was quite uncomfortable, especially on a warm day and having your make up done.- Owner was dismissive and rude. Each one of my vendors/ bridal party commented on how rude the owner was to them on the day, which is a real shame.Beautiful venue and we really did enjoy our day, however staff and ownership are letting down a business with great potential. I will not be recommending.

My new husband and I had our wedding at Topiaries last week, what a great venue! Amazing location, great food, luxurious accommodation and brilliant staff. All of the vendors recommended to us by Topiaries were great as well. I cannot recommended highly enough, perfect for a stress-free, beautiful day. Thanks David, Peter and Helen.