EB Games - Miranda

Absolutely atrocious customer service. Delayed orders is one thing but then without any communication about three delay they removed the deal that got people excited to order with them and had to pay full price (a higher price then other stores).A complete lie and rip off. Will not be using EB Games again and thoroughly recommend heading to JB hi-fi in the same shopping centre where they will ensure you get the best bang for your buck.

Great service, friendly staff and a large range of games and gaming equipment. Extra points for remaining calm, polite yet assertive about EB policy with a very rude and difficult woman in front of me who was loudly adamant about being entitled to something she shouldn't be.

Went in to purchase a product I found online for $68 late on Sunday night around midday on Monday. Found the price had changed. Store did not offer me the same price even though the price had changed only about 14 hours earlier. Emailed them online and here is their response: Thanks for getting in contact with us.I apologise for the inconvenience this experience may have caused you.Unfortunately the store were not able to offer the deal as the sale ended close of business yesterday.Our stores actually started removing these prices several days ago, and yesterday was the final grace period for the sale itself.Unfortunately as our stores are not covered to offer the $68 price on this product, we would be unable to assist with offering it.I do apologise for the inconvenience and any grievance caused.If you have any further questions, be sure to give us a call on 133 930 or send a reply to this email.Regards,To put it bluntly this company will never get anymore of my business again.

Really helpful, always are! The lady was so patient with a teen I was working with, who was asking her to check the same thing 3 times. Despite the queue, she remained patient and kind. So sweet. He had been so distressed by a few things that happened that day, and even though he was agitated because they didn't have what he wanted, he could have been so much more upset of she chose to be unkind, so thank you.

Great place and friendly service. I take my kids who are naturally careful and love this place too

Thank you to the staff who were at EB Games Miranda on Thursday 7th April. In particular I think was Zach. (I hope I have name right)..Very very helpful, friendly and patient! Well done, lucky to have amazing staff !

Great store, staff are friendly & very helpful

Not really that fussed on this store. The staff are helpfull enough but i just never end up purchasing anhthing. They have sale signs you can see from across the center but still really are not that competitive. Overall nice enough shop but dosnt seem to have good range of what you would want, the tech in store is limmited so are the pop culture toys. They just dont quite have a good range of anything.

Great staff. Good selection of games. Staff help with finding best price and deals. Good to trade in old games. Never had a problem dealing with them. Can get very busy so choose your time before hand. Might save a couple of bucks elsewhere. I don't bother.

Super friendly staffLots of different games and accessories