Alison's Garden & Landscape

Teach your drivers to give way at roundaboutsJust witnessed a near miss at Cambridge/ActonPity l don't have dashcam

I'm not sure how this business has avoided far more negative reviews than they currently have. Upon the recommendation of another local garden maintenance company that was no longer taking new clients, I attempted to contact Alison's via the form on their website, by email, leaving messages on their office landline, messaging them on Facebook and both ringing and texting the mobile listed on their Facebook page. This went on for a full two weeks straight. Just when I was about to give up, finally Alison herself answered the mobile. I told her how long my efforts at contact went unanswered and she seemed surprised, although I have no idea how she wouldn't have seen the multiple voice messages I had left on her mobile alone. She apologised and booked me in for a quote the following week, so all seemed okay. The day of the quote came around and I kept my afternoon clear, however, no one turned up at the scheduled time! After they were 25 minutes late, I tried ringing and got voicemail once again. I left a message asking for them to please let me know if they were running late or needed to reschedule. I sent one last text that evening, but absolute radio silence! I understand every type of trade is super busy these days, but it is just common courtesy to let someone know if you either are too busy to take on new jobs or simply aren't interested in more work rather than waste their valuable time with appointments that never happen. Bottom line is, unless you enjoy frustration and disappointment, I would NOT recommend dealing with Alison's Garden & Landscape.