Fernwood Fitness

This place rocks and to able to offer fitness and self defence - special class to these women was incredible. I am sure I got kicked more than I gave out. Cant wait to be invited back again. Thanks for the opportunity

My partner decided after being a loyal customer of Fernwood Miranda for over a year to cancel her month by month membership due to the fact that the machines were always broken, dirty and unsafe .Despite their website stating that you can ring up and easily cancel at any time we found this process to be a lot harder and much more expensive than advertised.Firstly we were told that she could not cancel a membership without attending a meeting at the gym first. we were very surprised by this but still my partner agreed and asked when she could attend an interview which she was told they only do 1 a week and the next couple of weeks were booked out.Long story short months later and hundreds of dollars lost if cancellation fees we have finally rid our selves of this company (keep in mind my partners contract was over and was paying month to month but still had to pay hundreds of dollars to cancel which we do still not understand why) .My partner has now joined a nice gym that has clean working equipment. Its worth checking out all the negative comments on their Facebook page from angry customers who have gone through this exact same thing if you are considering joining this gym.

joined just over two years ago. the staff there made me feel very welcome, the classes are amazing with a variety so you can pick and choose. Love training at the gym and have met some lovely people who have become really good friends there.

I'd give no stars of I could. These guys have been spamming me via email and sms since December with marketing and sales. I was a member in 2010-2011 so I have no idea why they even still have my details. The dietician told me I myst be lying about my food intake (I wasn't) and the PT told me I just needed to want to be thin and that I was lazy. I have hypermobility and chronic knee pain, I can't run because of this but she said I was lazy. The EP I had there was great and ripped into the PT for her putting me in danger of injury. I followed up my weight gain while eating salads with my GP and we discovered it was health issues and the diet and exercises the staff were trying to force me to do could have killed me. They don't listen and they don't have properly trained staff. Even if I was considering giving them a second chance, I wouldn't be after a month of spam and harrassment.

Extremely unprofessional and only care about your money.Management (Fillipa) is so argumentative and doesn’t understand how stick to agreed contract terms.Have to get fair trading involved in matters that should be simple to resolve.Not to mention classes are almost impossible to attend due to waiting lists.Worst gym with bad customer service.When I enquired about my contract being finished in a week as stated on contract and not being able to attend gym during staffed hours, I was asked by Fillipa to prove my shift work hours and was told even if I was to prove my hours it would be for no reason and I would be charged a cancellation fee. How confusing is that...By far the rudest management with no idea and no ability to build rapport. Save your money go somewhere els.

I love coming and doing my workouts here. Was never one to go to the gym as I found it intimidating and uncomfortable but these ladies have changed my outlook and perspective on going to the gym and fitness in general. Staff are always helpful and welcoming and lovely members too!

Always friendly faces when you walk in! Equipment is exactly what I need. I love how many different group fitness classes I can do through the week. The new renovations have the club looking FAB!! Definitely recommend!!

The best pancakes. I always keep it simple and order a short stack, butter and maple syrup. Pancakes at the rocks never disappoints. Attentive and fast service.