Pickles

I was Sold a Stolen vehicle Still in registered condition through auction on 8th December, while picking when I checked rego the staff inisted as system issue.It's almost 4 weeks from purchase date , still can't get the vehicle on road, I had to call pickles twice to even acknowledge that the issue there. I guess this is common practice in pickles auction vehicles?? Still waiting to hear from them, about the issue.Terrible customer service.

Just keeping to the facts, Landline Phone Number is not answered and the auction staff has not responded to any of our emails, we have been trying to purchase a vehicle that has been passed in 4 weeks in a row, the vehicle is also listed on the fixed price catalogue however they refuse to talk to the auction staff as the vehicle is also listed in the auction, they refuse to make any effort whatsoever, literally can't give them money for the vehicle because they refuse to communicate.

Horrible customer service. I have bought a vehicle and although I haven't received the invoice yet, they had someone to call us saying that we need to pay by the end of the day otherwise such and such..Tried to call them more than 5 times and each time left a massage in addition to sending at least three emails. As they didn't get back to me, I had to leave my office and drive for over an hour to get there. After all that, the receptionist simply says Ignore the call

The staff at bibra lake went above an beyond for myself, I only have Friday afternoon 25/11 at 4pm i might add to get the vehicle collected (fifo worker) , it was not ready, but, the absolutely amazing receptionist at the front desk and manager was able to get this sorted.The staffing out back, brilliant, very clear with instructions and prompt!!Will recommend to everyone!!

Absolutely disgrace of a company. You need to wait 3 hours to pick up the phone. Unacceptable

Paid full price for the winning auction bid and still not allowed to view the car unless I have towing ready for collection. All I needed to see was the odometer reading on the car so see if it was worth the purchase and pickles never even bothered mentioning that the car doesn't have a key, and didn't bother mentioning that the car was stolen and recovered. Too long waiting times over the phone and no one giving correct info, had to drive more than 30 mins twice because everyone telling different things over the phone. This is the my first time and I won't be coming here for anything again. Extremely disappointed with this kind of service.

45 minute wait time on hold, just to be told when we drove to pickels they aren't taking any cars for auction and don't have any indication on when they will be accepting them again. I wouldn't have minded as much if I wasn't made to feel stupid when going in.

Really disappointed with this company. Wish I had’ve come here and read all the bad reviews first. Customer service is terrible. Do yourself a favour and proceed with caution.

One generic phone number that they don't answer. I am currently on hold and it has been 20 Mins. I would strongly advise that any sellers use one of the other auction sites. They lack any kind of customer service and have a seemingly total disregard for the public. The difference between these guys and Manhiem is chalk and cheese.

Thanks for stopping by.The salvage Manger unaware of what he is getting from Insurance companies … I have been buying from pickles auction in the last 7 years and i had no bad attitude towards you guys . The salvage manger thinks we are punch of clowns when we buy from auction by giving such a silly excuses regarding my purchase . The car been hit from the rear LH and got Suspension damage and heavy panel same area !! I have received the car and I found that the transmission is burned and not operational I have recoded a video for the salvage manger and told there is no thing I can do for you he said !! I would like kindly to ask pickles management to act and adjust that issue as I have lost the car and i have just wrecked the car . I'm not asking anything for my loss i just need that to be more clear for us . Regards