Goodlife Health Clubs

I joinend Goodlife health clubs just on a year ago now. Best move I've made after being at another gym franchise for 14+ years, I needed a fresh new outlook to my training and I certainly found it at Goodlife.Being a fitness class person, I've found such variety and choice at the club, coupled with friendly staff and members, it makes Goodlife my happy place to train and I stick to a consistent routine because I walk in the door everyday with a smile on my face.

Only joined for my PT. Equipment old and dated and often not working. Staff unfriendly and unhelpful. When it came to cancelling, sent email AND spoke to front desk. Gave date that I would be finishing up they took that as my from when I gave notice so still 7 weeks later they are still taking my money!! Absolutely disgraceful, don’t sign up with these guys. May seem like a good deal, but it’s not.

It’s a great gym with a good vibe and plenty of classes to go to. You can do a circuit at your own pace or get a personal trainer attached to the gym to help you get started.

The third party payment service company from USA for direct debit is a complete joke. $10 charge for a weekly payment plan is not an effective solution for resolving any issues. The real winner is that company, the real loser is Goodlife, because it’s reason enough for me to change gyms.

Good facilities, plenty of equipment so that even in busy times you aren't always waiting. Lockers need to be updated and fixed, there are too many broken ones.

Arena Group Fitness is well worth trying. The Group Trainers are professional and enthusiastic and do their upmost to push you to get the most out of it. Its good fun!!!

This gym is far from compassionate, they will be quick to give you a membership (read your contract it’s not like other gyms), calls your consistently and doesn’t allow you to cancel your membership freely like other gyms even if you are going through a medical situation. The worst experience from a gym I’ve ever had.

Disappointing experiences with this gym. The staff are entitled and rude, with no cohesive knowledge. I have been looking to transfer my membership as I will be travelling for 6 months. When I enquired, the information given was that the new person would take over through an email verification and receive 4 weeks complimentary. Now, today, I have gone in to transfer my membership to someone from marketplace and a different lady has brought up that an admin fee" of $89 has to be paid by this person in order to transfer!! This was never mentioned to me on the two other times that I had enquired. Must be hard to send an email and update my plan to their details???? I then wanted to confirm the other information I had been given

Gym facilities seem good and over all gym experience is ok for what they offer and the classes are good. Staff attitude is horrible though from what I have experienced, some of them are quite nice and inviting but often this certain lady at the front desk always is quite rude and says things with such a horrible attitude. Makes it quite uncomfortable to go in there as someone who’s a beginner at the gym.