Hiredepot - Equipment Hire Fairfield

They where the only place that had a dustless circular saw which was good and done the job. Service was good and they had it ready to go before I arrived. Open all day Saturday which helps and I would hire from them again if I needed to.

Good range of equipment at better prices than the bigger chains. Always friendly and helpful staff.

Thanks to the team at Fairfield, you guys were the best to deal with-nothing was a drama especially @ 4.30pm on a Friday afternoon-will recommend you to all my friends excellent service and products!

Great customer service and positive can do attitude

Lots of things to rent, good prices and location.

Great service. I've been looked after by Daniel, very well for the second time. Highly recommended

Great Service. Extremely helpful and friendly from the first call. Great quality products. Highly recommended

Good range, easy access and very fair prices; however, the service was outstanding, starting with the basics: well-mannered and courteous staff. I experienced excellent phone communications prior to my visit.I was most recently served by Pat, the Ops Manager. He was busy, but he didn’t rush me and was very helpful.I’d employee him! He does his company credit.My landscaper subsequently needed a mini excavator for the day. I was to return it the next morning at 9:00am but we had a genuine, personal emergency arise. I rang and the young man who answered, not only said that I could bring it back a couple of hours late, he expressed his sympathy for our problem. While that mightn’t seem “amazing”, it reduced my anxiety, and the service experience was consistent with everything that I had experienced previously.It’s clear to me that this company, which apparently has 2 branches, has a genuine service ethos—it’s a priority and it shows! It’s easy to talk about service but great service only walks, if it starts with senior management, who are smart enough to empower staff, at the coalface.

Booked equipment piece days in advance only to be told late the day before pick up that the previous hirer refused to return the item even though it was pre-booked.We were left with hours of additional labour and expense due to weak management.

Great prices and helpful staff. Smaller than the big boys, but good range of hire equipment.