Livingstone International

Friendly customer service.And, really admiring proficiency in their quality , can trust blindly. Thank you for the great experience with your products.

Steer well clear of this company. When there is a chance to price gouge and profiteer from a situation, they most certainly will. You'll find yourself paying substantially more for items and then when you try and return it, a new policy all of a sudden pops up (that didn't exist prior) in an effort to make them exempt from refunding.18.08.20 - In reply to the response I received below: before I even thought about posting this review, I tried contacting head office and explained the situation hoping to find some sort of resolve. No one was interested. Not even a credit placed on the account for the item returned (you didn't even have to refund the money). But still, not a single care was given!It has taken a further 5 months before Senior Management" decides to reach out. Again highlighted the lack of customer service. To little

Placed an order that's hundreds worth over a month ago but never received them. After-sales team is extremly irresponsible, would not refund or resend simply blame the courier and asked me to chase them up. Parcel's gone lost and money wasted. Such a scam! Do not trust them.

Sells bad quality mask where quality doesn't reflect the price. Paid $130 a pack of mask where you wouldn't even use it as toilet paper let alone to protect against covid. And their mission statement reads providing QUALITY products combined with customer-focused service at the most competitive prices"."

I do agree with the negative review. I would give a zero star if there was. This is the worst seller I have ever met. Their management is such a mess. I made an order on 28th Oct but until now 23 days past I have got nothing sent out. I have made 10 calls to inquire about where my order is. Every time I called they told me the goods was already in warehouse and I would receive the updates by email and my order would arrive within three days. However I had received neither emails nor the goods within the timeframe then I called again and got the same answer the goods would be sent out within a few days but again nothing happened, this happened 4 times. This Monday I called them again and they told me my order had been sent out and would arrive Monday afternoon or the latest Tuesday morning, I was so happy that I had got an exact time when my order would be delivered. However, it turned out to be a joke again. I had got nothing until Tuesday afternoon and called them again they said they need to chase up this issue and would give me a call. Again neither emails nor calls from them after then(it is common for them not doing things they promise so you always need to contact them actively). Today is Wednesday I have got no choice but called them again, the ridiculous thing was that they said my order hasn't been sent out!!!!!! It supposed to be out for delivery on Monday according to what they said!!!!!! They said they will investigate this issue and give me a call... The thing is getting into a hopeless loop. They have totally ruined my plan. I am so disappointed with this company. I will never ever recommend this seller to my friend. Please do avoid them if you want an easy life.UPDATE: Finally I got my order delivered today (26 days after placing the order and 12 calls). So changed the review from one star to three. Thanks to the customer service representatives for the help with my order. However, there's still much space for them to improve in terms of the communication between customer service and warehouse and the efficiency of warehouse.

I have recently purchased a batch of foils and I wasn’t quite happy with them. So I contacted them for a replacement. It was replaced and the foils are so nice! Absolutely amazing customer service from Stalin. Can’t recommend them highly enough. I will be telling all my friends and family about livingstone. You now have a life time customer.

Putting it simply, don't order from this company if you don't want to throw your money away and spend weeks trying to contact someone who works there.In the first wave of the pandemic months ago, we ordered multiple products including hand santiser, alcohol wipes etc. As healthcare workers we required this stock asap for our home living environment.The products were all 'in stock' when we ordered yet never delivered. The prices for these products appeared to rise daily on the website and my friends who had ordered weeks after me at the inflated prices were receiving some product and we were not. Go figure. Despite our credit card being debitrd we never received an order confirmation email for one order which made it difficult to track with the company.Long story short, many weeks later we had to escalate our matter through paypal as the company did not answer the phone and did not respond to emails. Our refund was in excess of $600 and they thought it appropriate to never respond to our requests for the stock or a refund. Never again. Unethical and fraudulent behaviour.If you don't have the stock or can't keep up with the demands for same, then shut down your website and stop taking money from people.

Amazing company that has a wide range of medical supplies from the top suppliers

High prices with terrible service.Zero accountability taken for delivery of damaged goods.Very poor communication/transparency about stock levels & despatch times when ordering.Every single order I've placed has had issues requiring multiple calls/emails to resolve (if resolved at all).Once the rest of my current order eventually arrives I won't be giving this business my business' money ever again. Three bad experiences in less than 6 months of buying from them is more than enough.