endota spa Gymea

A wonderful experience!I would highly recommend the surrender package.

Called up today to ask whether some information re. a previous therapist was on my file as so to ensure I didn't go with the same one as my experience wasn't great. Veronica was lovely and let me know who this previous therapist was and went on to recommend some other therapists in the hope I'd have a better experience this time round. She thanked me for my feedback and reiterated just how sorry she was about my past experience. I wish I'd been in contact earlier to address the issue as the staff definitely care about delivering great customer service. Thanks Veronica!

A beautiful experience. Two hours of lovely pampering.

I was really disappointed with my package. The girl who looked after me was nice but she seemed very inexperienced and I was wondering if I was possibly one of her first clients or in a students class. I paid $200.00 for a treatment that was worth about $50.00I was in a room with a spa bath and two beds and it just didn't feel welcoming at all, in fact I thought it was the room I was going to leave my shoes/bags etc in.I had a pedicure which was done in the dark so when I got home it looked like it had been done by someone on their first day of the job. Where she has cut my nails they haven't even been filed so they are just straight with no shape at all. The big toe has been knocked and not fixedThe therapist hiccupped the entire way through my facial which was obviously not great and the actual facial itself would have lasted 20 minutes in total.I thought I was having a facial, massage and pedicure and thought that the massage would be a full body massage but she just did my legs, feet and back. The facial consisted of a cleanse and mask (in that time my scalp was massaged) and that was it. It was a 2 hour package however, I was left waiting with my feet in a bowl for about 10 minutes, then I was left laying on an uncomfortable table for another 10-15 minutes whilst she went off to get the oils.It was just a really bad experience and I'm annoyed that I wasted my time and on top of that have to re do my pedicure because it looks so bad.

Terrible. I arrived for my appointment and was kept waiting over 30 mins. When I asked for an update they just said running late. Not even told how late. Asked to be called to make another appointment. Heard nothing. Emailed them. Heard nothing.

Loved it, very relaxing.Highly recommend going there. Products are beautiful, my skin loved it.

A great experience, I left there feeling as if I was floating...I had a full body massage & a facial. Thank you Patricia

This is the most difficult spa to book a treatment I have ever come across. I have been trying to book since February. Rescheduled for august, got a spot for October the spa cancelled the day before. I’m shattered particularly when this was organised in august. I would not organise a voucher for this spa or cronulla as they were worse for customers service. I will spend my hard earned money where I will be appreciated in the future . By the way cronulla was worse their customer service is terrible as far as don’t care if you book or not