Next Gen Memorial Drive

Fabulous club, great facilities, lots of equipment all in top condition and in a great location.

Class timetables are not properly updated…every time we come in we waste a trip (great for the environment) as we can’t get into the pool with our daughter. Either let them in at one end during the classes or make more time for free swimming AND update your timetables. Maybe an idea to include the times it’s open for free swimming (not just lane swimming as no one wants a child in the lanes. Also, showers and floors are revolting. Old plasters and god knows what. Had to leave when I forgot my flip flops last time.

The biggest issue I encountered at this gym is the unhygienic behaviour displayed by some of the older members. I witnessed instances that left me uncomfortable and concerned for the overall cleanliness and atmosphere of the facility. For instance, I came across an older member who was using the communal hair dryer in an inappropriate manner whist naked, legs spread open and one leg on a chair, drying his crack and ball area. When I addressed the issue, I was met with aggression and dismissiveness from the member named Joe. He insisted that this behaviour was acceptable, claiming that the air flows in and out, making it harmless. Such incidents make it uncomfortable for others to use the shared amenities.Another incident involved an older member pouring water on the dry sauna element, despite being asked not to. Their response was that they have been doing it for years, disregarding the concerns raised by others. Additionally, older members frequently neglect to use towels in the sauna, leaving behind sweat and other residues between the slats of the seating area. These practices compromise the cleanliness and overall experience for all members.Moreover, I observed an older male member spitting into the pool water whilst doing walking exercises. This not only demonstrates a lack of consideration for others but also poses a health risk. These types of behaviours should not be tolerated within a gym environment.Turning to the management, I am extremely disappointed as I have been waiting for the promised credit for two months now. This credit was offered to me because I made attempts to sign up for the gym but received no response. I visited the gym in person, used a free day pass, and provided all my details on three different occasions before finally being offered a membership. Despite their assurance, I have yet to receive the credit, which reflects poorly on their professionalism and customer service.When I reported the hairdryer incident and expressed my concerns about the hygiene of older members, the management's response was disconcerting. They claimed that they could do nothing about the behaviour as it involved the use of a communal hairdryer" and that similar issues were observed in both men's and women's change rooms. This passivity towards maintaining hygiene standards reflects a lack of responsibility on their part.Furthermore

Next Gen a multi national company and this is how they run livestreaming classes. They offer livestream classes due to restricted numbers allowed in classes. This mornings Pilates at 10.30am there was no image just sound. Then the 11.30am Yoga started off working but 8 mins into the class the image started breaking up, it did correct itself only to then have no sound for the remainder of the 45min class.I've complained via they feedback channel a number of times but things don't change much.You can allocate time in your day to do a livestream class and If you are lucky it might actually work properly.I attend other online livestream classes from other businesses in Adelaide and they all work perfect ever time.So what's up Next Generation????????:(

Next Gen Adelaide’s facilities are pretty disgusting there is some type of growth on the walls of the bathroom, hair on the floors, algae in the water fountain. Seems like management or the owners don’t prioritise cleanliness at all. It’s pretty crazy that this is considered one of the premium gyms when it’s so run down.

Pool over last few weeks has been disgusting. Water is murky and lots of sand on the bottom. Today was yet again very disappointing very murky water and lots of sand on the bottom and a most unusual chemical smell. Many people chose not to swim or take classes today for that reason. Time to do something urgently about the pool before people get sickCongratulations to all the team who cleaned and vacuumed the sand from the bottom of the pool the following day.6/3/23Unfortunately 10 days later the pool is exactly the same. Told by duty manager Daniel today the pool had been cleaned overnight, if management is happy with that quality of cleaning then standards at Next Gen have hit an all time low .Also told waiting on a new part for filtering system does that mean the pool is not being filtered correctly therefore posing a health risks to anyone exercising or swimming in the pool. Have heard this excuse for weeks now! If a wanted to get sandy feet I would go to the beach to exercise but instead I come to a supposedly top class gym and pay for the privilege, time to do something urgently about the state of the pool. Several people are choosing not to use these facilities for that reason .

This is a swimmer's dream, an oasis in the city. I can swim all year around and have the choice of an indoor and outdoor pool for those hot summer days. The Cafe is a great place to relax after the gym and swim. Staff super helpful and friendly. All types of fitness levels catered for and classes to suit you. Age and/or weight is not issue, don't let these things stop you from making a positive start. I did, you can too!

Large and well equipped gym complex near the city centre. Includes big variety of things to do: indoor and outdoor pools, hot spa, wet and dry saunas, fully equipped gym, tennis courts, and excellent kitchen if you get hungry.

Pool is still disgusting, our little one had an infection after swimming in the pool, 1 month later still hearing forms he managers an mysterious story about the part tgat supposed to come in, said what do u want us to do about the infection. Yet we pay full membership, an absolute disgrace, treating clients like wallets , no respect , very money hungry and rude management!!!!!!!

The facilities at the club are amazing. I have used the cafe, gym and tennis at the club so far and have loved it.The next gen app needs to improve. I think for such a prestige club there should be an option to enter the gates using the phone/app rather than carrying a physical card at all times.The customer service at the reception has improved a lot since I joined the club with some very nice staff members. There are still some people at the reception who are not polite.Sales team needs to improve as I have heard lots of negative comments.