Anytime Fitness

Format of the gym is neat. Everything is visible and easy to find. The people are nice and it’s good having parking right at the door. Everything is clean, the shower facilities are adequate and the equipment is all in good order and looks well maintained. If you are an anytime fitness member staying near Wallsend this is a good option.

Thanks Ben for the amazing customer service you provided for me and my son.

Very happy at AF Wallsend, great staff, location, group classes, gym equipment, cleanliness of gym.

Good place to be. Not too much crowded in early mornings and evenings.

Expensive and always crowded, unnecessarily over complicated process to cancel membership.

AF wallsend AMAZING, extremely clean and tidy and love it, they give you amazing workouts which push you in a good way I’m so glad that I signed up and can’t wait to go back!

Truly terrible. Newcastle has excellent AF Gyms, I'd drive to any other.(this is the 13th AF I've been to and the only one that wasn't amazing)Toilet/change rooms were disgusting. Ventilation is insufficient and smells like bathing in teenage deodorant. Machines are not properly maintained, cable slides sticking and noticeable rust. Fairly small premise with limited parking. Not sure what went wrong, but beyond disappointed.Pros: opening times 24/7Adequate range of weights.

I expressed to a colleague my fitness goals and how I was thinking I should try a gym and exercising each morning for an hour before going to the office. She told me a friend had a 21 day trial pass to Anytime Fitness Wallsend that I could have, though she said it expired the next day but if I went in and signed up and left a $50 deposit I would be able to use it for 21 days.She brought it in the next day and I went to Anytime Fitness after I left the office for the day but sadly, their door said their office hours close at 2:30pm on Fridays which was rather unhelpful.As I stood looking at the door wondering what to do a person attending the gym said he'd let me in and there may be staff there working. Now, I think he should not have let me in the gym as I was not authorised but his intentions were kind and maybe there were staff so I walked in with him.A lady immediately came over and very firmly, even aggressively, told both he and I off. I can appreciate the guy should not have told me to come inside but even so, he was a paying customer and she was aggressive to him. However, I was a potential customer who knew nothing of this gym and hardly was sneaking in or doing anything dodgy and how she spoke to me was quite unjust. Nevertheless I tried to ask her about the pass and if I could activate it, but she said, no, you need to come in during office hours. I said could I come in tomorrow and activate it and she merely said 'not a chance'. As I spoke with this lady it was clear Anytime Fitness has a hiring policy based on people looking healthy and being gym users more than having any shred of customer service capability. She could have said, Look

Thank you Ben for amazing service.