Cowan Restoration

Dear Cowan Restoration ManagementI am wanting to acknowledge your company as you have made a huge difference.The process following this unfortunate incident which took place at my home as a result of the freak storm that we had last month was handled extremely well and professionally.A few years ago, our complex was broken into and my apartment was one of the apartments affected.This was to become a detrimental experience In my life where my mental health was severely affected. The claim process only aggravated this as It brought back awful memories every time.Whilst I was not burgled this time, the impact that the storm had on my apartment was detrimental and was truly awful to deal with.When Graham at Cowan Restoration called me to offer assistance with the process claim, I Immediately felt a huge sense of relief as I didn't even know where to begin or where to start before Graham's call.Graham was very polite and professional. Graham offered for someone to come out almost immediately and offered me his details In case I needed to ask any questions or If I required assistance.Elmore Is the associate who attended my home. He was very polite, professional and diligent In helping me go through all my items during the assessment.Elmore Is extremely knowledgeable and excellent In ascertaining the level of damage on Items and what the best course of action Is for them.He Is a wealth of knowledge and I believe that he Is a huge asset to Cowan's. Please give him a commendation on my behalf.Thank you so much for helping me through this difficult time. You have made a huge difference In helping me get through this situation with a great level of support and patience.

Quality work. Professinal