rebel Doncaster

Finally the Nike Free Run 2 shoes gave out which led me to Rebel Doncaster for a new pair of high end runners.The store was clean and well presented with thoughtfully laid out sections of apparel. Nice energy and general ambience. Whilst I waited to be attended to, I browsed the shoe range and frankly was overwhelmed with the options; admittedly I know little about new runners (the Nikes were 10 years old). David then politely approached me and explained the nuances of my preferred options, honestly and openly with warmth and genuine interest, without bias. Following an accurate foot measurement I tried on several pairs and went with the Asics Gel Kayano 29. Brilliant shoes !!Online shopping may be convenient, the faceless nature appeals to some.However if you genuinely care about your feet, want a fitting and great advice and service, go to this store and ask for David. You will not be disappointed.Lastly, the interactions between David and myself were happy and friendly, these connections are remembered fondly and are something not found in a few keyboard strokes when ordering from suppliers who really cannot be trusted.Thank you again David, I wish you all the best Mon Ami.And support your local Rebel Sport Store!! Real people with real care.

Large double story store. Seems sparingly stocked and doesn't carry the full range that other rebel stores seem to have.

Very helpful and friendly staff they are always available to answer questions or help choose a product

This store is Huge & picture perfect! All staff were genuinely friendly & helpful, fast to offer help & advice. I found & finalised 3 different items in 5 minutes, and then out the door.

My 10 month post-operative foot required special fitting. Across 9 months I’ve had the most professional and experienced staff fitting me at Rebel. Second time was a brilliant and knowledgeable guy called Jimmy (Priyakant). He went above and beyond, leaving me so impressed by his knowledge and ability. I will definitely get him to make recommendations and to fit me from now on. Such a refreshing change to receive such great service. The range at Rebel is also awesome.

Big thank you to Kieran helping out with the basketball shoes today. Kieran displayed exceptional customer service and was super helpful. Definately recommend him for his services.

Let's start with the pros. The range of products is pretty good and the prices are decent. Store isn't fully clear on where men's and women's sections are, however the mannequins make a good guide.Customer service is a major minus. I've visited this store a few times over the past while, and each time the service staff either don't care to talk to customers, too interested in gossiping with each other or are drawn to people who look the sporty type. I've never been greeted by staff upon entry or asked if I needed help, and the only time I've engaged with them is upon purchasing an item (which I found on my own). My server still seemed less than thrilled to be there.If you are good at finding what you need on your own, not a problem. Otherwise, try another store.

The worst store manager ever seen! She introduced herself as Molly and did not provide her family name or her line manager contact although I insisted. She ignored my concerns regarding my son's safety with a broken bike brake. It was frustrating that the staff had initially advised me to bring the bike for a replacement, but the manager dismissed the issue as a miscommunication.This kind of behavior is totally unacceptable from any store, let alone Rebel store, especially when it comes to matters of safety of kids. My son was about to hit a wall (as the brake didn't work) if I couldn't catch him on time. It is disappointing to hear that the store manager was not even willing to take responsibility for the miscommunication and provide a solution to the problem.

Sammy is the best! He is so lovely with my daughter - my daughter always wants to go to see him when she needs new runners. Not only is Sammy helpful he is also very knowledgeable and patient. We will keep coming back to the store because of Sammy ☺️

A huge thank you to Doncaster Store Manager - Mason - who resolved my complex Fitbit issue with cheerful efficiency, great patience and impressive professionalism.