Lincraft

Awesome shop with everything we required. Great value for money and variety of items. All the cross-stitch cottons and other items for cussion, seat repair and curtains.Very knowledgeable staff and helpful. Thanks for your excellent help.

Staff are helpful and friendly. Love their yarn selection #Crochet

Customer service non existent never adequate staff in store to assist customers you stand at registers for over 10 mins waiting for service !! Even after waiting for so long still no service this is why i shop at spotlight !! Prices are beyond ridiculous they don't have full range of lincraft yarn here either most crochet hooks also out of stock amongst many other items probably the most mismanaged lincraft in the whole of Brisbane it's shocking don't go here they literally don't have anything!!

Generally fairly quiet inside, and customers are limited to be Covid Safe(r).Tidy, organised, reasonably priced and prompt service with helpful friendly staff in store. Always better when there's a sale on.

Staff were not overly helpful.

Always has a nice calm environment. The staff are nice and the store has a relaxing environment

Very cool very cool place to get all your arts and crafts needs especially in the haberdashery, staff are helpful friendly and happy to have a chat about your projects, lincraft, thank you!!

Never one to leave a bad review but YIKES. Stood at the counter for ages, looking around for someone to serve me and this polite girl came out to help. I explained that i bought a machine less than a month ago and i was looking for a refund as i went to use it and it stopped working the first time while i was sewing. She said she would have to go speak to her manager, fair enough.She came back to ask me for a receipt. Passed it over and she hopped off again. Had to wait for ages, and the manager sent back the poor young girl to explain they don't give refunds and there is nothing they can do.I was sold a faulty machine, and i wasn't going to get mad at the young teen girl; her manager wouldn't even come out to speak to me; simply kept sending the girl back.God awful customer service; terrible refund policy.I also spoke to Lincraft head office and they said someone should have at least looked at the machine to see if they could help. Got nothing.I now have an expensive paperweight.Considering i have worked in customer service myself for years; the ACL has a pretty clear policy; Refund, Repair or Replace.

Great prices on lovely cotton sheets and blackout curtains.