Chelsea Flooring

ATFA inspector has made a mistake by quoting incorrect standards, he used floor board standards instead of parquetry flooring. When tested both used and unused materials were within the lower level limit of the parquetry flooring standards.Also, as an experienced installer it is Chelsea Flooring’s responsibility to check the moisture content of the flooring materials before this installation. Chelsea has accepted the flooring deemed suitable to install, complain after the event is not a professional practice.The moisture issue and minor peaking of floor boards do not have any link with staining issues on my floor and delaminating of the polyurethane coating. Chelsea used this as an excuse to hide their very poor work.Chelsea has agreed to rectify the flooring, but I was asked to pay very close the amount of original installation cost. Chelsea tried to make a profit from their very poor work.The other issues mentioned here are not correct, I do not wish to provide comments due to pending court proceedingsThis dodgy business has put his business in internal administration to avoid facing the music, They think their threat of legal action will remove my post and keep fool other people. My advice is to not to believe these people. They are only very friendly until they get your business and money.

We had Recycled jarrah floorboards Installed in 2 rooms and a long passageway. This was to match existing boards that are 26years old. The colour match was perfect, much better than we were expecting. The job was done on time and with minimum disruption. We are very happy with the end result.

Chelsea Flooring provided a great quote. Their service was professional and very efficient. Ross came out to measure up then Jeremy completed a final check prior to Brent arriving to install the flooring. I recommend this company to anybody wishing for a competitive quote along with excellent service.

We recently had Jarrah flooring installed for our newly built home in Rossmoyne. Ross was extremely helpful and David and his team have done an amazing job with the floor. We absolutely love our floor and all our friends and family have also commented on how great it looks. We highly recommend Chelsea flooring and will definitely use their services in future!!!

Chelsea Flooring recently installed Blackbutt floorboards on our staircase. Thanks to Shane and Tahnee at Chelsea Flooring for been very professional and accommodating in making sure we were completely happy with the job. Ken who installed the floorboards was an exceptional tradesman and a pleasure to have in the house.

Service at Chelsea Flooring was A grade.Work was done within a week, hassle free and for an affordable price.10/10 would recommend

Oh what a journey this has been with Chelsea Flooring. I have a lovely old house is Subiaco and we were in the process of renovating it. I approached Chelsea Flooring. Shane was extremely helpful and we decided on recycled jarrah, the kitchen, family, study and third bedroom would match the 1905 floor boards in the rest of the house . I was a little nervous as I checked the reviews on Chelsea Flooring and there were a few clients that had problems, but I was feeling confident it would be okay. The guys preparing the floor were excellent, but from there it all started to go down hill. The contractor never turned up on time and some days he did not turn up at all. This created many problems with other trades people working on the house, the contractor needed 5 days, so the tradies were booked in accordingly to allow for this. Everything could have been sorted fairly easily if either the contractor or office communicated with us. This went on for weeks. On the plus side when the floor was finally finished the jarrah floor looked amazing. After moving in we noticed 6 or 7 spots in the kitchen where the floor needed attention plus he completely missed the family room step! Many texts and weeks later the contractor was finally organised to be at the house at 9.30am, Friday before Christmas. Surprise surprise he turned up at 4.00pm (no call to say he would be late) - he did the step and then just took off without attending to the other problem areas, no goodbye. I have contacted the owner and said we need to resolve this, not a word. Wow great customer service Chelsea Flooring.

A few months back, we made the decision to install engineered Marri floorboards throughout our home. So glad we chose Chelseas Flooring as Shane and all his staff went above and beyond for us and achieved a brilliant result. I absolutely love my floors! Thanks again!

Objective opinion5 out of 5, reviewed on Sep 17, 2018I refer to the consumer comments regarding Chelsea Flooring posted on 15th May 2018, which on reflection does not appear to reflect a fair appraisal of the facts as I know them to be. The home owner issues were assessed by two separate independent ATFA inspectors (of which I was one at the time), and whilst issues with the floor finish were identified and a remedial response recommended, separate issues relating to the integrity of the flooring product which was not the responsibility of Chelsea flooring was complicating or compounding the remedial strategy. The delays in resolving the issues were largely generated by the refusal of the Australian distributor and by the home owner to accept that the product provided to Chelsea Flooring was defective.It should be noted that when a flooring contract does not include the supply of materials or material components, the responsibility for defective materials cannot be passed on exclusively to the installer. Scientific testing of the material purchased and supplied by the home owner failed to meet the standards necessary for stable in-service performance nor the advertised specifications of the supplier.