Concierge Car Wash

Had my car washed today and as a regular customer I have to say that the service is getting poorer and poorer, except when the boss is there, that’s why I’m giving 2 stars.I checked the car after the wash and doors where still dirty, plenty of dust on the dashboard, car seats barely done, toddler car seat not clean at all with still crumbs in it and so on…and I asked for the premium wash… sorry to say but I will spend my money elsewhere next time.( photos are there as a proof).

They were friendly and gave me advice about what I should spend to get more for my car (I was cleaning it to sell). They did a great job despite the car being absolutely filthy. They even looked after my shopping. Very happy customer.

Left the car and was promised the world! Explained that we use another Company in the centre that always did a great job at half the price of Concierge Car Wash but were very slow. This company said they would do a better job and much quicker - quicker yes better - NO WAY! Made a complaint and was told to bring back - don't have the time and have had to redo myself. Photo of the dash after they had finished the detail. $100 wasted.

COMPLETE RIP OFF do yourself a favour and avoid this place. Paid $90 today 27/11/21 and as you can see from the pictures they carried out a very poor job. And best about was the car wasn't even that dirty to begin with. Just thought while I was in the Penrith Plaza I would support a local business! but this is how they treat their customers cars. Was only expecting the basics for $90 hoover inside and wash and dry outside of the car. Had to bring the car home and wash the oily residue off the bonnet and doors. Don't even want to know what the glass is going to be like when it gets dark!! HONESTLY STAY AWAY there is much better car washes and car detailers in the Penrith Area. And to top it off I just found out I was over charged looking at their website the price should have been $74 complete CON!!!

charged $250 waited 2 hours and the back window was still filthy, outside not cleaned properly and still had marks and grime up the back of the front seat and back seat head rests. Waste of money and time.

Awesome staff highly recommended they know the business well far better then star car wash ..never have this kind of service from any car wash in australia..we were there to buy something from Apple Store I saw the car cash and thought just give it a try..came back after 45 minutes my kids were shocked and asked me papa how they clean so well in 45 minutes..

The best wash ive had and been to a couple wii defiantly be back

This is the best car wash I’ve ever been to, and even more so in a shopping centre! They are attentive, enthusiastic, and do an amazing job for a very reasonable price. They are always so appreciative of patronage, highly recommend them if you’d like your car to sparkle like new!

This carwash left a whit speckled compound all over the bonnet of my car. The manager refused to correct the issue with a clay bar or polish and required payment to collect the car. Avoid if you value your time, money and an undamaged car.