Personalised Freight Solutions | International Freight Forwarder

Mika and Christine from PFS provided a very professional service for us in getting a larger order delivered from China. They responded to all requests quickly and kept us up to date throughout the entire process. I highly recommend using their services.

Thankyou so much PFS,This was the 1st time Ive looked at importing a large item from overseas & not familiar with all the importing regs and compliance, that is required, that can change at any time.I saw PFS as a boutique business that provided the level of service & experience I was looking for.Well I can honestly say PFS more than exceeded my expectations, their professionalism from the time they quoted (that incidently didnt change) to liaising with the manufacturer, through customs and final delivery, was 2nd to none.I work in a different area of Regulatory affairs and Compliance, for a large FMCG Aerosol Manufacturer in Sydney, so I know how critical it must be, to ensure customer expectations are upheld, when it comes to accuracy, knowledge and adverising claims.Jeff was always there, I didnt need to ask. He provided updates at every stage, that put me more and more in the feeling i was in safe hands & was delivered on shedule from China.I have no hesitation in recommending Mika, Christine, Jeff and any other member of the PFS, they provide an astounding service, you wont be dissappointed.SincerelyKim

We used PFS for the importation of equipment into Australia from China.The process was smooth and stress free, their communication was awesome and we were given piece of mind every step of the way. 100% will use them again next time.Thanks guys!

We regularly use these guys for our International Shipments. Mika, Christine and the team are all amazing. Always helpful and do whatever is needed to get our deliveries done.

Once again, Christine and the team at Personalised Freight Solutions have effortlessly helped our business with the shipping of a large order of our heavy bases across from China. They kept in touch with us the whole time with regular emails to inform us of the progress of the shipment, and today it was delivered to our workshop in great condition and as hoped for. Thanks again for your great service and I look forward to working with you again in the future.

I've been working with Personalised Freight Solutions for more than 1 year and it's been great. Their communication is excellent, they always keep me updated on status of my shipment and always respond very quick even after hours (big difference compare to other freight forwarders). Very professional business, highly recommended.

Hands down the most responsive, and smooth freight solutions company experience.I came to Personalised Freight Solutions full of worry & not sure what I needed to do or how to proceed. Honestly I couldn’t believe how seamless they’ve made my experience importing my product. It makes such a difference knowing your freight is in safe hands. I would highly recommend.

Jeff from PFS is such a great person to work with. With all the uncertainties and obstacles that can come up - he always clearly communicates in advance and always works on a solution. If it weren't for the customer service, I would be looking elsewhere for sea freight solutions. But can highly recommend Jeff from PFS.

The service is personalised and excellent. The team are knowledgeable, helpful and friendly! We use this company for all of our international freight requirements and have found them to be most competitive in their pricing. Highly recommended!

Christine and Mika have been looking after my imports from Europe, the USA and Asia since 2018. Their service, attention to detail and patience along the way has helped our businesses in multiple ways. Happy to say, if you want big, personal service it would be hard to beat the PFS team. Thanks guys!