Coffs Central

Formally The Palms Centre but now under ownership of the Gow Family.Since purchase they have poured $m into refurbishment.This has seen the area that originally was a food court then became commercial lease then vacant return as a well presented food court with around 9 food outlets.Extensive seating and a free book borrow area are well patronised.The toilets have also been refurbished but they had to lay rubber matting as the floors were very slippery. Can be a line up in the men's anyway as only two hand driers are available when four are needed. A lot don't wait and shake their hands as they leave on the floor and splashes onto the walls.The old Big W went and has been replaced with a KMart. Its set out is not user friendly and gives the appearance of goods just dumped in vacant spaces. The service counter is at the very back of the store so forcing customers to walk the whole length of the store to seek assistance.Like many new K Marts the cash registers are located in the middle of the shop again forcing people to retrace steps if the purchases they want are in the front half of the store.On my last visit only 2 cash registers were open as they hoped" people would use the self service. That's a practise that already many firms are doing away with due to theft and customer dissatisfaction . Why are we forced to purchase our own goods to save them wages when NO savings are passed to the customer.The pathway to the sales area again is typically crowded with sweets and other goods as they hope the bored customer will make on the spot purchases of previously non essential goods while they wait in line. I did not see any sales staff " on the floor" to help customers. There were two young assistants at the front door but all they did was check dockets. It would be better to have the cash registers at the front and these two helping customers locate various sections of the store as its a real jig saw to find things compared to the ordered pattern that K Mart usually has eg Toormina Gardens & Armidale.The Coffs Central has a post office

Brilliant shopping center, it's big bold and clean. Outside there are nice restaurants and cafes lining the shady main street inside everything you need. Great food court. For a regional center it's a great place.

A few options for meals, centrally located and all the basic shops you need. Food court men’s toilet has an interesting urinal which spun me out.

Lovely shopping centre focusing on small boutique retailers with a couple of bigger of names like Best&Less, Telstra, Kathmandu & Big W to round things out. I liked having a Aust. Post there also. Otherwise, a very clean, quiet and well presented centre. Love it.

Ok...So there is a severe lack of decent shops in coffs harbour. This place doesn't buck the trend. If you want decent shopping, go to another town (like Sydney). The only exception would be the shop Uptown Local. It has some decent clothes and accessories. Otherwise you are stuck with kmart, which is sadly the level of retail in this town.

Love coffs and the shopping. I have got great gifts there.

Great place on the main strip. Air conditioning, free wifi, cafes, food court upstairs and retail shops. Very clean toilets, public transport close by. Local art works on display. Hopefully it can expand in future for the growth of Coffs Harbour CBD.

Upmarket boutiques, fresh food shop with good produce. Eateries upstairs with a great coffee shop, superb ambience, lounge area, even a local free library to lend/borrow/swap books. Would happily return.

Went to Muffin Break Cafe here at this shopping centre. Staff were friendly and helpful. Worth a visit. I'll be back here next time I'm back in Coffs Harbour.

Possibly one of the best shopping centres I’ve ever been in! Nice vibes, relaxing centre, lovely ladies toilet, and I totally dig the brown leather armchairs and sofas scattered throughout the centre if you wanna rest your feet! I’m sitting on one right now as I write this! This centre features a large FREE library - donate & take whatever books you please! There’s a community piano & if you ask the concierge, they will turn down the centre’s music so everyone can hear you play! Also the huge whale sculpture suspended from the ceiling is nifty.