CTM Flooring

We chose timber look tiles for our entrance and open space living/kitchen space through CTM Flooring. Seraj was fabulous and was very helpful in assisting us to choose the right tiles. It was a big job and we were happy with the tile removal and the laying afterwards. It was a bit tricky but the CTM Flooring team did an outstanding job. We chose parquetry for the entrance with a matching timber plank for the back part of the house.

I found the perfect wood look tiles here after visiting a handful of tile stores. Good large showroom with lots of choices, no high pressure sale tactics.Siraj was great to deal with. The tiles chosen were out of stock and took weeks to arrive. Managed to get them on last day of trading for the year. We were offered full refund if they didn't arrive in time.The tiles are expensive (usually wood look tiles are $35 sqm, the RRP here was $52.90) try to negotiate or if you have ABN ask for trade price.

CTM and Emmanuel at CTM were fantastic to deal with at every step. From assisting with options for flooring our new home, providing an on-site assessment and quote at a time that suited us and an absolutely amazing finish at the end.I've already recommended four people to CTM and won't hesitate to recommend more.

Extremely disappointed I will not recommend CTM to any of my friends or family.The subcontractor did a good job installing the flooring but CTM not so professional to deal with.So many items were left out from their initial quote even after a site visit, be prepared to be hit with additional costs if you decide to go with them.Manuel was available to answer our calls at the beginning and answer our questions however as soon as the money was transferred, he was no where to be seen.

Helpful and well informed staff. CTM have a great display floor for all your flooring needs

From the moment I spoke with Seraj on the phone, through to the carpet being laid by Chris and Michael, I have nothing but praise and gratitude for the team at CTM flooring. I would recommend them to anyone looking to carpet their home. This is a genuine review from a genuine customer.

Fantastic experience from the minute I walked into the store. No hard sell, happy to answer any questions and provide advice, nothing was too much trouble. The person laying the carpet showed up on time, (Chris was his name I think), well presented and happy also to answer any questions. Even stayed for a coffee and chat - and showed us some things they used to help move furniture. (wish I knew about them prior to moving out the wardrobes!) .

The Team at CTM were extremely helpful, efficient, obliging and a pleasure to work with particularly offering helpful advice and suggestions. The newly laid timber floor exceeds expectations and we are very happy both with the finished result and the support and follow up of the staff at CTM Seven Hills. Thank you everyone (Including the team who laid the floor). Highly recommend.

Initially great! Amazing service from Dhaval, Daniel and his team did a great job on the tile install but there has been a problem with the carpets having these random stains appear. They advised us it may be our dog (which we knew it wasn’t) and we needed to get the carpets clean, which we did and the marks went away for a while then came back, almost like they multiplied so again we were asked to get professional cleaning done (which isn’t cheap) this time it went away for a shorter while and came back worse. As the carpet has a 10-year stain warranty we have been chasing them for over 6 months to have it resolved. Dhaval rarely takes our calls now and when he does he says we need to speak someone else but when we try to speak with her, she is not in or off sick. We have been doing this warranty dance with CTM and we don’t even know if they have contacted the carpet supplier and honestly, it is just exhausting and disappointing because initially we recommended them to many but now, we wouldn’t, as it seems clear they only care when there is money to gain.

Manuel, Ryan and their entire team are truly fantastic! We have been using this supplier of Tiles, Flooring and Carpet for just over 12 months now and we thoroughly enjoy dealing with them.They care about our business and clients needs and go above and beyond for us. They are highly organised and this is extremely important for us as a Custom Home Builder.There showroom is superb and high end. They have a large range of products and also assist in recommending the best products specifically for your budget and style.We highly recommend this Supplier.