Gymlink Australia

I set up Gym link for two gyms. They said that offer guarantee that if you dont get the value of the subscription back in membership that they would offer a refund. When we tried to use this guarantee when one of the gyms didn't get the value - they first said and i quote directly The money back guarantee request has been forwarded to Management.An investigation will take place to determine if a refund is due. This may take a few weeks to complete"Fair ennough.Then the same day i received this:''Can you please forward the original email you would have received offering the money back guarantee please.''Management are awaiting this. Thank you.''So I did: -which included the words''We guarantee that you will cover the cost of your listing with GymLink or we will provide a full refund of your listing fees. This means that