Chemist Discount Centre Craigieburn - 24 Hour Supercare Pharmacy and Compounding

I had diabetes and went to get needles and now on my card which I have spoken and have in writing from the NDSS it states they are free. So I went and grabbed some. The pharmacy manager said yep all free, so I had to grab 1 more item of vitamins which I did and went to just pay for the vitamins. When I got to the counter the lady there goes please pass the needles I need to scan them, I said oh no they are free due to my diabetes and NDSS card, she goes no there not you must pay, I said no the pharmacy manager checked and I don’t pay for them. She went and spoke to them came back and did sorry you need to pay that’s $50. I looked at her and I was in disbelief, and due to it being 8pm I needed to take my insulin asap and no where else was open so I had to buy them. The next day I went to chemist warehouse and spoke to the pharmacy manager and the store manager and they said no they should of been free we never charge, so now being 8moths pregnant I need to go through the NDSS to gett a refund and deal with this stress. NEVER EVER SHOP HERE they are dodgy and plain rude

Pharmacist haider took really good care of me , i had severe cough and he listen my case history and gave me the right medicine and further assist me with blood pressure check . thank you so much haider .

Came in on a late Sunday night with some Cold and Flu symptoms. I asked one of the stuff for some recommendations on how I can quickly get rid of these symptoms. He recommended a few items and by the next morning I felt ten times better. Thank you Amir for all your help and recommendations.

Very convenient open 24 hours, found the staff extremely professional, helpful and well trained. Especially the dispensary team who made the time to recommend few good products that helped my condition. Highly recommend

Blessed to have 24/7 chemist discount center. Just got S26 Gold Refulx milk from here which is out of stock on most pharmacies I tried near my locality. Great service. So glad stock is maintained at this outlet.

After an incident last night I was left frustrated and ready to end all dealings.I spoke with a manager today who was very happy to rectify the situation and ensure I get my medication, this has definitely provided me with a much better view Of the pharmacy and the mode of operation. I am so grateful that Turina was happy to go the extra mile to ensure I received the medical treatment I originally came to seek. turina is a real asset to customer service and relations, thank you for turning this around!!

Offensive signs about medicine shortages put up. Profits over people at this chemist. This pharmacy would prefer you to come in every 30 days to get their dispensing fees and hope you buy more in store. If you come in every 60 days pharmacies will lose money. They don’t care about medicine shortages. A quick google search will refute anything that is written in response by the owner to this review. The owner just wants his money. Please don't take his money from him. The Pharmacy guild is a bullying lobby group that gives money to political parties like Pauline Hansons One Nation and the LNP. I guess if you like supporting these guys and love giving you money to pharmacy owner that loves to suck up to the guild. Then keep coming here.

Great service!!Friendly, knowledgeable & very helpful with getting the best over-the-counter products to help with symptoms. No long wait for prescription medication.Thanks again for the efficient customer service.

Came here for medication and advice, the lovely pharmacist Mustafa, looked after my brother and I. He was very helpful and bubbly, he made our experience enjoyable and stress free.

!!I WOULD GIVE NO STARS IF I COULD!!Worst pharmacy I have ever used, horrible customer service, wouldn’t recommend them at all. I was on holidays from Sydney, and I forgot my medication and after driving for 12 hours and I was extremely tired this pharmacy was very unpleasant, even after explaining my situation.I had an email with my script attached from my regular pharmacy sent to my personal emails, and you could clearly see the pharmacy email which it was sent from, but the lady with black curly hair and red glasses wouldn’t accept the email from my phone and made me call my pharmacy to get them to send the script to their pharmacy email address.I then organised for my script to be emailed to this pharmacy from my regular pharmacy I normally use and the lady with black curly hair and red glasses (I didn't see a name tag) was so rude about it, like it was a total inconvenience to her and ‘told’ me to 'take a seat she has other customers’ which was fine, but she only had 1x customer.Meanwhile I overheard her conversation with that customer, and I was disgusted on how she was talking to him, she was very unhelpful and extremely rude with him also.After 20 mins of me waiting I asked the lady if they have received the email from my pharmacy yet, she replied ‘no take a seat’ and pointed to the seats. I then called my pharmacy and they said they sent it over 10 mins ago and the pharmacy I was at should have received it already.I then asked the lady for their fax number, thinking this would speed the process up as I needed my medication and I had driven 12 hours and was extremely tired.The lady gave me the fax number and said ‘there you go now take a seat’ and pointed again to the seats.After another 30 mins I got up to ask if she received the fax yet, she replied 'I can’t check I have customers now take a seat’ and pointed to the seats again, but she didn’t have any customers at the time, she was to busy talking with another staff member.After another 10 mins the other staff member finally filled my script but it took for me to ask once again how long it will be as I was tired from my 12-hour drive.Overall worst customer service, unfriendly and cold.