ResOnline

Very poor service and product, awful corporate culture. They even called me to threaten me to remove a review I left on Facebook 30min after I wrote it... Claiming it's not the same company ... Having two different names and websites does not mean that you are not the same people running the business... It's my right to share my experience and I should not be threatened for that ! Another bad example of your business culture.

I'm a bit of a dummy with some tech so it is always a relief when I need help from Resonline our Channel Manager, to always get friendly & very efficient assistance. Actually I award 10 stars out of 5. Keep up the good work.

I was with Resonline for a year... it was a tough year to say the least! The amount of times the system failed was incredible... from listings randomly becoming inactive for up to 24 hours on Airbnb to bookings not being able to be made on other platforms... it’s a very expensive booking channel for what it offers... the staff culture towards clients is awful, it starts from the management team... our business was hit hard during covid, when I ask for a reduction in monthly fees (these guys are 5 times more expensive than others). They did offer a reduction but only if I signed a 12 month contract... I didn’t know if my business would last 12 months and to tell the truth the thought of working with a system that fails as frequently as it did was beyond me... when I declined a 12 month contract and asked for the same price month to month while covid had us shut down, they doubled the monthly price offered... their rudeness was the last straw and thank goodness... we moved to Levart, at less than a quarter of the price it offers so much more... shop around... don’t do what I did.

As long term property manager, we have been using ResOnline for over 10 yrs. We have found that the system has worked exceptionally for us to increase our distribution and revenue. We have found that the customer support team are happy and always willing to go the extra mile with a quick turnaround. I would be happy to recommend ResOnline

This is the 3rd business I have used Resonline. Our changeover was very stressful and unusual and Jason has been absolutely amazing - so helpful, patient and calming. I cannot recommend this company highly enough - should be a 6 Star button here!

Managing 400+ apartments across two properties requires an efficient and user friendly channel manager in order to optimise our distribution. We have been working with Resonline for 10+ years and it ticks all of the boxes. The team are friendly and happy to assist in following up enquiries promptly. It is an ever evolving platform and the team truly listen to feedback and implement changes to meet our requirements. I would highly recommend choosing Resonline as your channel manager.

I have no hesitation recommending ResOnline wholeheartedly. We have multiple agency clients managing small and large holiday rental portfolios and chose ResOnline on value for money, ease of use and for the support they provide in setting up and managing stock across multiple channels. A special mention goes to Belinda who steps up to tackle any urgent or more complex tasks, and who is resourceful and knowledgeable in finding solutions to any challenge you throw at her. A great Aussie company that we are proud to call partners in the complex world of holiday rental bookings and channel management.