Discover Stradbroke Island Accommodation

The whole family loved staying at Claytons 9. Being able to walk to the beach was brilliant, and the house had everything we needed. This place would not suit people who have difficulty with stairs, as there are lots of them!

We booked Whispering Trees (34 Billa) through Discovery Stradbroke. $1,000 deposit required for property on top of rental fees.The property itself is at the end of Billa street and has a bush aspect. There is a fire pit in the yard, but there is no fencing.The advertising photos are deceiving in that the second floor of the house is not for rent and users are limited to the downstairs space alone.The unit itself would be quite acceptable should it not be for the extremely poor state of cleanliness and hygiene. Floors have built up grime throughout. Ceiling fans, shutters and windows are covered with dust and dirt. Cob webs are forming in all corners of each room. The carpet in the bedrooms does not look like it has had a proper clean for some time. Three globes were not working upon entry and finally the gas bottles for the hot water system and the stovetop and oven were empty.The stove itself has broken on/off switches - therefore not knowing if an outlet is on or off which is particularly dangerous when considering you are using a gas appliance.There are appliances in the pantry in a state of disrepair and the dishes, pots and pans were not in a clean and usable condition upon entry.The outside patio area near the BBQ and and driveway has accumulated mildew growing and is in desperate need of a powerwash. It is slippery and not safe for walking on.Ironically, we were informed by Dicovery Stradbroke that could not enter the property until 3pm (check in is normally 2pm) due to additional cleaning requirements around COVID. It is our view that this property does not come close to meeting under health and hygiene standards, but represents a genuine risk to guests who choose to stay here in a COVID / post-COVID environment.Upon reflection, upon sighting the state of the cleanliness of the property, we should have reverted back to Discovery right away seeking a resolution. We didn’t and just got on with making due.One wonder’s whose responsibility it is for maintaining the cleanliness and hygienic conditions of a rental property like this; the owners or the managing agent. Whatever is happening here with Whispering Trees is clearly not working!At the end of the day, the location and quiet aspect of the back yard was lovely.

Sharron, the Guest Services Manager does an excellent job managing our property. She is a great communicator & always goes above & beyond. I highly recommend Discover Stradbroke if you are looking for a property manager on North Stradbroke Island.

I love the staff at Discover Straddie. They are always very helpful and delightful.

Such an easy experience booking, checking in and checking out. And absolutely LOVED the place we stayed at! Thanks guys we will book again through you in future for sure!

Always wonderful service and they go to great lengths to make our stay as fabulous as the island itself …

Point Lookout is a great place for holidaying with a large group of family and friends. We found a perfect house that could accommodate all of us.

A well organised company with clear channels of communication and a great variety of rental properties.My go to company when looking for a holiday rental on Straddie.

I just want to say a massive thank you for the ladies at discover stradbroke. From the get go they were quick to respond and find us a few options for our holiday. After booking the amazing GABURA property first and relising there was no space of the barge over, Sharron was able to work her magic and got us on the last barge. Finally, the house is nothing short of amazing. I just wanted to say thank you discover stradbroke for setting up the best holiday ever!!

Enquiries dealt with very promptly, and with a smile! Always my preferred agency on Straddie.