High-craft Windows

Windows where not manufactured in correct timeframe. All windows delivered in the rain, despite requesting that they be covered prior to delivery. Driver stated we never cover them!" Driver demanded final payment before he would unload. Spoke with staff member at office in Ferntree Gully who was very understanding and agreed I would hold back on $500 dollars off the final payment until I speak with the owner (Bob). Driver then rang the office and argued with the staff member I previously spoke with telling them to process full payment or he will not complete delivery. In the meantime I had covered windows with plastic to stop further damage which the driver then ripped off allowing windows to become even more saturated. Driver then rang Bob

Excellent customer service, quick responses and great price point. We used this company for a custom timber window and would definitely use them again.

I was given a quote by Sharon in less than 12 hours from my inquiry for a new front door and frame. Their price was very competitive and their quote details were very thorough.

Rude and abusive staff.

Excellent service, from professional staff.High quality product.

I work at high craft windows for about four years l had know Bob Stirling for 35 years l did do with the same company together if you need the best Windows call bob l have not worked there for 16 years now from illness but his company is the best if you great timber Windows

To Scott, Brett, John, Nav and the rest of the High Craft Team, just a superior job all round. Excellent and respectful service on site, great finish to work and quality materials used. Just fantastic. Would highly recommend.Irena and Mario. Emerald.