Cash Converters

Today I went there to sell my guitar, which is worth $1500. I asked how much I could get because I’m not using it anymore. They checked their system and said they could offer me just $100. It's totally disrespectful for that guitar; it’s hard to find, and it’s now worth nearly $2000 with the case. How can they value that much low? Please don’t go to Narrewaren Cash Converter. They are not doing a good business over there. The government needs to check those kinds of business soon. Shame on you, Cash Converter.

I have used their services quite a few times. Yes, there are a few employees that work here, who are just lovely people (especially in the loans department) but apart from that, the rest are very under trained uneducated dim wits who will illegally use and ruin items on your loans once you agree to a loans contract. Also a week before the ridiculous vaccination passport being scrapped to enter stores, they allowed me to be enter the store, proceed to the loans department and I was waiting there at least a good minute before anyone informed me they required you to present a “vaccination passport”, as there was no signage present, to indicate otherwise. I was there to pay my loan, I indicated I’m already at the desk though and no one told me this even though people are at the door, “it’s policy” they said, and if you don’t go back out side we aren’t serving you haha how pathetic ! Can they not use their brain and a little common sense in that scenario, when they’ve already let me proceed to loans desk and wait? When asked did they want their payment or not, they were rude enough to laugh at me and then go and intimidate me, by bringing other workers into the equation to bully this terminally ill disability pensioner out their doors. As a result of refusal to serve me, I lost some items very dear to me. I could not return as i have a long term illness, that sees me bedridden most days. The one day I was well enough to go there, that was the result. No apologies, no courtesy extension considering what they done, nothing! This is after already ruining my items I’d had on loan with them! It’s up to you but I’d literally go anywhere else to take out a loan than these crooks. I hope they feel proud they done all that, and the ridiculous mandate was scrapped not even a week shy of this incident. Use your brains and logical processes in such situations regardless of your policies! That’s what makes a good employee stand out from the duds, too bad they didn’t teach that in training these days!

2 days ago I sold my kids updated phones each about 18 months old and got around $260 for both, Fair.Returned today with a 2 month old Samsung phone with receipt and smart cover that i was selling, as my work had replaced it, and got offered $150.... They really are inconsistent and will low ball you if you let them. $150 for a 2 month old Samsung with 10 months warranty. Shame on you cash converters.

Just wanted to say a big thank you to Adam! Not only did he go out of his way to find the right computer for me, he also spent extra time explaining a few things about computers in general just to help me understand. He also remembered me from years ago when he had first opened my account with cashies as I had a memorable street name which I thought was fantastic customer service. On top of that, he really looked after me with the price too. Super happy with my purchase! Thanks heaps again Adam, you're a legend and you made my day.

West of my 1 star the one staff name is BIYANKA fat woman looks very root and disrespectful person I went there to selling my watch she just look at me thought I m thief lady I buy this watch and I have received the watch so today I get bollying from her just fire her from shop

Extremely helpful staff, great customer service. Enjoyed first experience at Fountain Gate. Amazingly experienced, jewellery manager, knows all her products and tailoring to specific client needs. Very happy with purchases. Big thankyou :)

Paige helped me with a return, she was super helpful and professional. She assisted me really well

Bunch of parasites. They offer you next to nothing for you're items preying upon people who are struggling financially. Been in there selling items worth upwards of $1,000 second hand to only be offered a few hundred (which sometimes you NEED to reluctantly accept) only to see your item on the shelf for near retail price. What a joke... get a cash advance with them they took the money from my account (as agreed upon in the contract) only for them to refund me the payment then the very next day I'm getting messages saying that I haven't made any payments and trying to hit me with a fee. So I call the store to resolve this and get the royal run around" speaking to 4 different people only for them to try blame Centrelink and bank.Pathetic business."

Always provides good customer service. Good range of tech products. Plenty of DVDs and blurays for the collectors, and really good prices too