Prestige Inhome Care

Alteris Lifestyle & Care have six specialist advisers who assist clients with the financial details associated with their care needs. We often recommend they contact Prestige Inhome Care when care needs to be delivered to their home or retirement village unit. We do so because of the regular fed-back, thanking us for the recommendation and telling us how lovely the carers are

Feel really betrayed by Prestige, our case manager seems to be lying to us to rectify her mistake. When they don't do their job and approve additional services not within the budget, perhaps the service should then be paid off using the case management fee, rather than cancelling a 90 year old's weekly appointments without her consent to recoup those funds. I feel so so sorry for any elderly person who has to navigate this themselves.

The worst experience i have ever had. Not only is this company not professional by any means, they do not look out for their clients to say the least. To say they over promise and under deliver is an understatement. You constantly need to chase them up to get the slightest action, answer or service.

Having worked with Prestige, you can really see the passion, care and dedication they have to ensuring their clients quality of life and independence at home is maximised. I'd highly recommend them to anyone who are looking for an organisation to support their elderly family/relative.

Hi.. We had great need of nursing services due to an accident that had my mum in a neck brace for 3 months - fractured neck. The service provided by Prestige was amazing and the nurse sent to us - Christina, so lovely and kind - my mum adored her. Thank you so much for your support during this time and we thoroughly recommend this service to anyone needing help and support for their loved ones.

Working with Prestige is like joining a family. Prestige prides itself on offering the highest levels of service and this is done through rigorous conginuous improvement. Everyone at the business is approachable, intelligent and highly competent. Nobody is here to coast in their career, Prestige is where you come if you want to work hard to deliver amazing outcome to our clients lives.

Very disappointing experience to date with Prestige In Home care. Since signing up in early November, only two services were put in place without follow-up. Multiple calls were required for physio to be put in place and still waiting on essential items and services to be put in place some 40 days later. No response to email and no follow-though on promised actions.

As a healthcare worker my experience with Prestige Inhome Care is on a professional level. They are a committed, caring team that enjoy what they do for their clients. Their approach to in-home care is both personal and tailored to suit individuals needs.

Prestige Care are professional to deal with and consistently provide a high level of care to our mutual participants.

We would like to thank Prestige Inhome Care for the amazing service and care provided to our family during the recent palliation of our father at home. We were all very grateful for the help you were able to provide on extremely short notice and we also appreciated the wonderful staff you sent us.From our very first contact with Lucy at Cabrini Hospital we were cared for, reassured, respected and put at ease. No question or concern was too small to be answered.Lorraine (one of our nurses) was outstanding in her knowledge and in the specialist assistance she provided Dad on the first day he came home. She also provided us with a lot of extra help and information that made the difficult time we were facing much easier. Following her time with us, the other staff assigned to our case were also excellent. In particular, we wanted to let you know how impressed we were with both Sanja and Vicky. They were just wonderful in the care and support they showed Dad and all of us, and their dedication to their work was very evident.We would highly recommend your services to anyone looking for in home care services.Thank you again.The Mackin Family