Australian Securities and Investments Commission

Agree with others. Very difficult to get hold of then can be rather rude as if we are wasting their time, rather than the other way around. Needs an email answer service and a live chat to be more effective and useful. Also need to make their processes way less complicated.

Please, how do I claim my lost money when your office in Perth is closed? No phone number to call. Be different if i owed you money.

Antiquated beyond the nth degree. Can't mail in address update so company got deregistered. To reinstate, can only mail in. I left my old accountant and there was a mixup with addresses and a huge kerfuffle ensued. a simple phone call would have avoided hours and hours of lost time. I asked why was i not called?". "we do not have resources for that"... but now you are expending far more resource to sort the mess. your website is a joke. the 3 hour hold times on the phone are a joke. not having the option to get a call back and keep your place in the phone queue with these wait times are a joke. your processes are a joke. i never in my life would have ever thought i had the capability to sincerely wish for anything to operate as well as the ATO.... but here i am begging the amorphous bureaucratic blob that is ASIC to plagiarise the ATO."

been waiting on phone for one hour 4 minutes and 55 seconds and nothing happening. and the log in system does not work.

very bad service, i paid for documents online, they took the money and did not send documents or receipts of payments, i called to fix it answered my call after 45m they say go online.

How about employing more staff to answer calls ? 30 minutes is worst practice - how about to practice what you preach ? - that will help with Australia's unemployment - Your website is a maze specially tailored for professional accessibility - jobs for your mates . There are no easily accessible email addresses to send your questions to. For small, micro businesses wishing to comply and do the right thing, you seem to be only interested to fine, charge and avoid. Do your job

A government organisation that specialises in gauging clients with a $75 late fee. What other business could justify slapping $75 fine if a day late in a payment without finding themselves in court for unreasonable charges? that is just the start.

apart from charging a fee for doing absolutely nothing for us and always sending threats if payment is not made the ultimate about this people is that if we close or de-register our business and we are in credit we cannot just get a refund, no, we have to beg them in order to get that money and we must prove it came out of an account that belongs to us. that is theft, a scam.

Australia's most bureaucratic organisation. Quite amazing how poor they are and that they have been allowed to get away with such incompetence for so long.

Really slow service, very long waiting times on the phone and very hard to communicate with them.Is amazing in this time and we still have to send documents only by post. They need to improve their costumer service in a more efficient way.