AssessDirect

Courtney from Assess Direct has been amazing from the first communication with her. She is very efficient and kept me up to date with progress of my claim every step of the way.

From my first contact with Courtney from AssessDirect, I found her extremely knowledgeable, helpful, polite and professional. She went above and beyond to help with our insurance claim, followed up quickly, kept me up to date all the way through the process with the claim being successful. I would highly recommend this company and I would definitely use them again.

A big thank you to Frankie from Assess Direct. Her liaison with my Insurance Company was exceptional, something I probably wouldn’t have persevered with and now am able to have a new roof installed due to hail damage.

I like to describe my experience with Courtney outstandingly positive. As a friendly person, she is easy to approach with any concerns I may have.Dealing with insurance companies and insurance claims can be particularly stressful. I am grateful that Urban Storm helped me to get contact to Courtney. Because I was dissatisfied with how my claim was managed and with a decision by my insurer, I needed some help. Courtney helped me to submit a complaint. My claim was resolved to my satisfaction.As a result of Courtney's professional skills, I can go ahead now with my roof restoration work with Urban Storm and their friendly and helpful team

From the time we had our first meeting with Assess Direct we found a very helpful and professional team. A big shout out to Jessica, we can't thank you enough for all the work you personally put in to get our claim actioned. It has been a real pleasure dealing with this team

Frankie from AssessDirect took away all the stress related to our recent insurance claim. The thought of working through the process of an insurance claim with a young family seemed too hard and without the help of AssessDirect we would have likely ignored the need to claim. Frankie explained how the process would work, took charge of all correspondence with the insurance company and advocated for us as needed. The process seemed too easy to be true. We highly recommend AssessDirect!

I was literally blown away by the professionalism and friendliness of Adriana A at Assess Direct. Adriana liaised with my insurance company on my behalf and they granted a complete new roof! This is incredible, as the insurance co had denied the claim. Adriana then helped with another claim that I had been dealing with for 2.5 years and had it approved in a couple of weeks! All the time she kept me involved with each step via email and phone. I have to say that I have NEVER received such a stellar service EVER. I highly recommend Adriana A at Assess Direct and feel my words have still not even touched the surface. ADRIANA, you are the very best!!!!!!!

I cannot recommend Assess Direct highly enough. They dealt with my insurance company on my behalf and brought it to a successful conclusion. I would have been baffled with science and given up months ago. Special mention for Jessica who kept us informed every step of the way and followed through on everything. Thanks to her we will soon have our hail damaged roof replaced. An asset to any profession she chooses to follow.

I had been dealing with Jess from AssessDirect over a claim for hail damage to my roof. I have found Jess to be highly professional and very helpful in dealing with the claim. Her timely response to my queries is highly commended and her can do attitude is always welcome. Jess has always gone above and beyond to make sure that I got the best outcome from the claim.It is a pleasure working with Jess and I look forward to dealing with the company in the future.

Courtney from AssessDirect was amazing throughout the process.She always followed up with the insurance company and myselfto keep the process moving forward to a successful settlement.A great outcome and i would highly recommend her and assessDirect.Thanks Courtney