Southern Cross Canvas Products

I brought a tent second hand, called the lady about a small tear in the PVC, she is sending me a repair piece free of charge.Amazing customer service, this business is fabulous and I will be buying anything I need in the future from them and supporting them generally, moving forward.

We purchased a SCCP roof top bag in 2014. It's been up the VIC high country, across the Simpson, around Fraser and TAS, and up the Telegraph Track to Cape York.It's never let dust or water in. Even during freeway driving in heavy rain. Or sitting outside in a thunder storm in MacKay last night still dry.To say I am beyond impressed is an under statement. The workmanship on the bag is impressive. It's a good as new, despite being covered in red dust.

Customer service a bit average and my canvas product I had installed on my canopy was not what I was hoping for.

I have recently taken delivery of my new Ultimate 10 tent from SCC... Although the tent is yet to be used outside of the yard I can confidently comment on the quality of the product and level of service from SCC. The tent has exceeded my expectations in terms of build quality and the pre and post sales service from SCC was excellent, Nick and Brooke were very helpful during the decision process. The tent was built and delivered well within the quoted timeframe and will no doubt last a lifetime. The old adage is true... You get what you pay for!Thanks SCC

If you value quality & performance with your camping equipment then Southern Cross Canvas won't disapoint. My family has spent the last 15+ years enjoying the great Australian outdoors in a Southern Cross tent & a camper trailer.... No matter what the weather conditions Southern Cross has you covered with quality canvass, workmanship & design in my experience Southern Cross are the benchmark in Canvas tents & accessories... A big thanks for all the great memories my family have enjoyed under Southern Cross Canvas !

Extremely disappointed with the customer service we received from this business. We never ended up having work completed because of the poor service, so this review relates to the service, not the product itself.I emailed the company for a quote on a canvas canopy on 21 March. I didn’t receive a reply, and after 6 days I called to follow up. I was told my email had been archived, and they were unsure why. After the phone call, I received a reply with a quote. I immediately replied asking if we could proceed and get an approximate fitting date. I never received a reply email.I called them in an attempt to book in a date, and was advised to come into the store to get measured up and proceed from there. We went into the store the following week and was told we would receive a call for a fitting date. I didn’t receive a call.Over the next two weeks, I was repeatedly told I would receive a call back regarding the work and never did. We called every couple of days to follow up, but when the phone was answered we were told only one particular staff member could help us and she would call us back. We are still waiting for the call.We understand the business is busy, and if the work is unable to get done that is ok so long as we are given the courtesy of being told. Where we can, we prefer to support Australian businesses, however the service we received was unacceptable. We are going to a different company to get the work done.

Had the guys at Southern Cross Canvas whip this custom canvas canopy up for me right before our trip up to Cape York...Couldn’t recommend them highly enough! The quality of work and customer service was superb. They went above and beyond to get this ready in time within the VERY limited time that I gave them.With quality Aussie made canvas, you can definitely tell the difference from other products on the market, and it didn’t disappoint when we threw wind, dust and rain at it.Safe to say that all of my future canvas products, custom or not, will be through these guys!

We had a cover made for our BT50 by Nick and the team at SCCP and the quality of our canvas cover and workmanship were excellent and fitted perfectly. I broke a zip (my fault) and contacted Nick and he has sent a replacement no charge. I can't speak highly enough about our experience, end product and after sales service we received from the team at Southern Cross Canvas Products. Regards Robert and Jenny - South West Rocks, NSW.

I purchased my first Southern Cross Tent in 1993 and it has travelled with me on many trips all over Australia, I recon I've spent over 500 nights in it and there is plenty of life in the canvas for another 500+. As the family came along so did the number of SC tents, we now have 3 (4 kids). I've always had excellent service and the quality of the product is unquestionable.In 1993 my 9x9 tent and awning cost a touch over $1000 best money I ever spent on camping gear. It was great to see the owner at last years Melbourne Camping Show, still out there selling a product they manufacture and stand by.If you want a product that will last a lifetime get a Southern cross tent, it lasted longer than my first marriage and I had to fight for it in the divorce!