Springwood Greens Care Community

As an individual who works in a health care environment myself, I have never seen such an exceptional group of staff. I am sad for the fact that every time I have needed to visit Australia I have had to come due to a death in the family, I am delightful though that my mother was taken care of, in no other better way than this wonderful place had to offer. I have come to know that this facility is going through an inspection/accreditation of some sort and I for one who have stood these events have a clear understanding of how these things work, I wish I could be there to support. I am certain that the staff and the facility will sail through this event with flying colors. With the short amount of time to get to know the wonderful staff I would like to extend my gratitude to Ms. Mary, Ms. Shannon, Mr. Robert, Ms. Bridget, Ms. Pam, and Ms. Jenny who I have also come to know that she went out of her way to accommodate my mother's needs.GOD BLESS YOU ALL.

Having the opportunity to write this review, I believe that there has been a significant management culture shift in the last 3 years. The culture appears to have moved to a more financially driven culture for profit first rather than the residents coming first.Consistent staff turnover. Staff numbers 'V' resident numbers consistently sees staff rushing to try to meet immediate residents needs with no time for any real personal care. No plans of action for staff retention or staff incentives when that question is raised.It must be noted that the staff there are a credit to the company and no doubt do their absolute best within their available resources.

My 87 year old mother is here for respite care. Very happy with the choice. Clean, lovely people and great food. The chef esp7is a very friendly lovely fellow.