Konnect Fastening Systems

Went to Konnect to get some nuts and bolts and the man that helped couldn't have been nicer and more accommodating, made a stressful time less stressful!!!

Customer service is hit and miss here.

I needed to find a particular screw and after visiting few places that didn't have what I was looking for I ended up here, they have a very large variety of products and they where able to find what I was looking for. The staff is friendly and accommodating, the guy at the counter helped me locate the item quite fast. Today this place was the last shop I visited to find what I needed, next time it will be the first.

We would like to express our appreciation for the excellent customer services which we have been constantly receiving from Konnect Alexandria Store in the past years. We have a multiple job sites and have been ordering various goods from the same store due to their exceptional customer orientated services.Especially, we would like to say a Huge ‘Thank you’ to Jonathan McDaid, who is a warm and friendly person, and has always assisted us to look for better quality products with more affordable prices whenever we are in need. His professional attitude, prompt respond and efficient delivery services impressed us deeply.Great work and please keep it up.

Great customer service for finding fasteners.The team is very knowledgeable and experienced in providing efficient service.I don't stress when I need bolts, because I have their phone number saved.

The rudest store I have ever visited in sydney. Spoiled all my work day

The team at Konnect Alexandria are always helpful, and today Carmen went above and beyond to find something to solve our problem. It is always a tough time of year with everyone trying to get jobs done before Christmas - having this help today made the world of difference to many trades trying to work together to finish something off. Thanks Konnect and Carmen!

This place would have to have the absolute worst customer service in the whole of Sydney. Unless your after a long wait until your eventually served, and then to find out they don't have what your after anyway, would highly suggest visiting other fastener shops around Sydney before this one. Try Southern Fasteners at Kirrawee - great service and a pleasure to deal with.I'd rather drive another half hour to not have to deal with this incompetent mob.