Deer Park Club

**Deaf friendly venue**I went here with a large group of Deaf Auslan users, and was really impressed by the staff. They accommodated us as best they could, attempting communication in a variety of ways, even using the sign for thank you at the end of each interaction. Staff put in a lot of effort, it made me very happy to see this!Food was good, reasonable timing, drinks were good- everything fairly priced IMO.

The restaurant Was clean and had a good atmosphere. our server, Kiara was quick and polite and should really be praised for it. The serving size of the food was decent and the quality was really good, also made really fast, would recommend to friends

Thanks Craig and Josh for making sure we have the perfect day celebrating our daughters first birthday. Appreciate everything you both did to make sure it was a special day for us all.

Tonight, we’ve had the worst experience at in your bistro. Food took more than 30 mins to arrive at the table and it was cold! Kids meal could have come out first but instead the adult meal was served first. I could understand being a Friday night and restaurant quite busy however During our meal staff kept harassing us by kept asking if they could take our plate while we are still picking at our food. Several time by many different staff members we were asked. Once we finally finished our meal most plate was clean out. I have just taken a last sip and as soon as I put the glass on the table one of staff member took my glass without asking if I was finish? I turn around and asked what I am supported to drink my soft drink which left half a jug on the table. She replies as go get a new one! With a very rude tone! She seems to be very rushed and annoyedI asked if I possibly get a new one to replace once she taken from me? She rudely walked away and told me to get a new one from the bar.Please explain to me that this is how you are treating your customer?Table next to us was never asked and no one doesn’t even take away their empty glass. While at the same time we are asked several timesWe felt that we are targeted, rush, and harassed. And I must say this is not the first time that has happened. I thought I would support local business, but after my recent experience with tonight this would probably be the last time. Very disappointed.

Waited for a table for almost 10 minutes, 3 staff in drinks bar just looking at us, bistro staff walked past twice.Food was quick to come out but very average. Trolleys taking food out, needs to go. Counted 8 dirty tables with uncleared food.

Dry food.. lamb shanks were good.. tried my mates parma it was dry. Tried my other mates pasta it was dry..On top of that we were still eating when they removed the plates, holding onto the plate while the misses was eating and asking if you are finished.Misses said 'yes' cause you grabbed my plate

Been coming here for years. Always good eating. It's not high-end, but your usual pub grub. Kids love it, wife and I love it. Can feed a family of 2 adults and 5 kids for under $100 which is really decent in my opinion. Always some entertainment going on. Always a good place to take the fam when you want to get out!

Manager was rude and unprofessional. She didn't know how to communicate to our group politely and in a nice manner that we weren't to be eating outside food. We had a small box of croissants. Throughout the 4 hour period we were there, we bought food and drinks.I witnessed her being sarcastic to one person in the group. This caused tempers to flair! If their is one thing I have learnt with working in hospitality, the 'manager' needs to be calm and collected and in control at all times. I went to try and talk to the manager to ask why she was so angry, she began to yell at me.The security person who ushered us out, was calm and collected unlike the manager. I was served by 2 fantastic bar staff that had great customer service during my time at the Deer Park Club.The manager definitely needs re training as this incident could have been avoided.

The food was great, serving size was a bit small but was a reasonable price. Our server Kiara was extremely friendly, fast and polite, definitely deserves to be commended. Will be back