RSM Group Pty Ltd

I'm not even a client of RSM so they had no obligation to go above and beyond with their assistance but I feel compelled to provide a 5 star review and thank Graham in providing general advice around protection works insurance. It's much appreciated and certainly left me with a great impression of this business.

The most efficient company I work with! I receive e-mail a month before my insurances is always due with comparison rates and the communication and service has been flawless since day 1. I could not recommend these guys more! Wish Steve and Darren were working for my company!! Thanks a million guys! Your systems are flawless!Regards:) Emily

I could not be happier with the service we had from RSM group. Particularly Steve and Justin. Our work tools were stolen and within 2 weeks we knew that we were being paid out. The process involved a phone call and some emails and it was all dealt with. Took the burden out of a stressful time! Steve was very sympathetic upon receiving our phone call and reassuring that we can get this sorted quickly.

Jack and the team at RSM are AMAZING!!.Helped me set up business insurance for my very firt company. And it was cheaper than i thought it would be. Thanks team.

Steve and Dylan are very helpful. Their service are professional, accurate and efficient.

AMAZING! RSM is a fine example of how a business should be operating.KEEP READING: below is my honest written review from a small business owner in Victoria.TLDR; Scroll to end for Too Long Didn't ReadDo you ever wonder why customers these days are not loyal to service providers?Do you change your insurer provider yearly?...now ask yourself why do you change? and what are you looking for?I have been with RSM group for approximately 3 years. With Steven as my accounts manager. So over the 3 years with RSM I have insured all my additional assets with them, and I have done so for a reason.RSM have been helpful from day one. I have always left conversations happy with the outcome, and with all queries explained and answered.I have had countless calls from other insures guaranteeing they can offer me a lower quote, but that is all you are to these other insurers cold calling you, a business deal.There is no relationship built, it doesn't feel like they care, just another quick business deal.Even if they can beat my current quote, how will the savings impact me, is it worth it? what will they bring to the table, but why would I move? will I get the same treatment as I do here at RSM? what is the opportunity cost?".what i'm trying to say is....if you are happy with what you have

RSM facilitated a prompt and pleasant claims process. I appreciated the follow-up query to check our payment had been processed.

So firstly......I don’t usually write reviews.Today people feel obliged to write a review if they receive anything that remotely resembles service, let alone a job well done. Where as we used to expect value for money, now we are pleasantly surprised when we receive it and so we feel we must say something.Well I feel I must say something about Steve from RSM Group Pty Ltd.To receive a service above and beyond the call of duty is normal. Nothing is a problem.The cost of insurance through RSM Group is more affordable than any other company I have spoken to.We recently made a claim which was a stress free process and the outcome was exactly as we hoped.I can not recommend Steve Richards and the RSM Group highly enough.Old fashioned values, service and bang for your buck! What a refreshing change from the everyday.Thank you Steve! I really appreciate it!

I have been using RSM Group for almost a decade now, Steve and the team always go beyond what one would expect. From chasing up details to making those dressed phone calls, they always seem to step it when all seems impossible. From a fleet of one to an entire network of trucks and associated insurances they will find it and work with you to make it fit for your purpose, it’s not a one package fits all.Have recommended and will continue to recommend the team at RSM Group.

Steve and the team have always gone out of their way to help me sort out all that is needed for my Father’s company. Steve has always gone over and beyond to get me the information that I need and has always done so in a timely and efficient manner. I would highly recommend using The RSM Group!