Zap Fitness 24/7 Clayton

Good sized gym with decent equipment.The barbells need to be replaced though. 2/3 20kg barbells are bent and their knurlings have worn out.

Zap has the worst customer service. Their only priority is collecting money from members. Zap members at gym says they can't do anything on cancellation and that I would have to contact customer service and customer service doesn't respond.My membership was supposed to expire on August 2020 and I had no intention to continue after the period. However after lockdown membership renewed automatically and I get the worst customer service when I try reaching out to them regarding this unprofessional auto renewal. This doesn't seem fair to a customer who signed up for a one year contract.@Zap, Give respect to the agreement and don't auto renew contract after agreed contract duration.Highly disappointed.

Best quite gym I've been too

Good and clean gym with friendly staff.Few of things that can be improved are:-20kg barbells can be replaced with new. Old barbells are bent and have no grip on them.-Water tap speed is so damn slow. Takes ages to fill a water bottle, especially when someone else is waiting on you.-More foam roller can be added. Only have one roller which remains engaged.

Friendly staff, clean equipment, 24/7. What more could you want. The people who go here are fine too. Not too dodgy. Proper squat/deadlift racks although very limited but better than most chain gyms I've seen. Overall nice place.

Worst payment method ever. They are going to charge you every week with a fine which will be accumulated to a whopping sum and you will only be notified when it comes to the end of debt collection. Beware guys!

Not bad. It could use more equipment for sure and many of the bikes and treadmills are in bad shape. But the staff are nice and members are good people.

Like wise most of the their customers mentioned. They clearly have issues with picking up the phone. I kept calling their 1300 number almost 3 4 weeks, and the waiting time was unacceptable some days up to 65mins and no one picking up the phone. Finally, they picked up my phone today, and I wanted to cancel my membership, and now they are ruling out their 30-day notice period. ZAP FITNESS WHAT ABOUT NOT HAVING AN ENOUGH STAFF TO PICK OUR CALLS ALMOST FOR 4 WEEKS. AND NO EMAIL OR SMS BEFORE CLOSING DOWN YOUR BLACKBURN NORTH CENTRE - HENCE SENDING TONS OF EMAILS REGARDING TO THEIR MARKETING. Ask for a manager to get back to me and still wait, as the customer service team has literally no idea what they are there for. STAY AWAY FROM THESE CLOWNS AT ANY COST.

- Equipments are pretty good for an amateur like me.- Friendly staff- Neat and well maintained- Quite a few parking spaces available, though not a lot. You can park on the nearby streets if needed.- You'll need to visit a few times to get a hang of when it's busiest. I hence avoid Monday evenings which is pretty busy.