Upclose & Virtual | Secretarial Services

Emma & the team were amazing. My clients were not even aware the team was virtual. They were friendly and helpful and would highly recommend their services!!

Emma & Helen are the best in the business...My experience working with them has been faultless.

I found Emma 2 years ago, when I was trying to solve a problem of being a tradie working on the tools and also answering the phone, booking/co-ordinating jobs!!! Since this day I have had a fantastic working relationship with Emma and her wonderful girls!!!! Upclose and virtual has made my life so much easier and I always receive feedback from customers personally on how delightful the girls are that answer the phone!!! The things I like is with Emma, is I am talking to another business owner, so there is an understanding of some of the problems that may arise from time to time in business, Emma is always there for whatever I have needed, and I may also note my employees have a great working relationship with Emma's employees too!!!! I highly recommend Up Close and Virtual to take care of all your virtual business needs!!!!! Cheers!!!!

I’ve been using the services of Upclose & Virtual for close to two years now. Emma and her team definitely provide that personalised service that I was looking for. They make sure they know how I like my business to run and they get to know a lot of my regular customers. I’ve been so impressed with their service that I even referred a few other businesses who also run trade businesses. Using upclose and virtual it has reduced a lot of the stress trying to be on the tools and book in jobs and answer phone calls. They understand what my needs are and just get it. I would highly recommend to others in a heart beat.

I've used UC&V's services for the past 18months for my primary business and I could not be happier. Emma and her team make my life so much easier.I've tried other services in the past and been overpromised and underdelivered.Emma and her team take time to learn about your business so that they continue to offer better and better service as time goes on - just like any diligent inhouse staff member would.Emma and the team are not just there for the good times. If I'm having a tough day and things are falling apart, if I send short or snappy-sounding emails when frustrated or rushed, they reply with compassion and ask what they can do to help.I now operate 2 businesses and have integrated Upclose & Virtual for my second business from day 1 without a second thought.With a baby on the way in just a few weeks, the running of my businesses could easily get too much. However, Emma and her team have done all they can to make things easier for me and are always there when I need them.Just when I thought the service couldn't get any better, I received a gift basket with personalised tailor-made presents for my little one and a hand-written card wishing me well.You really couldn't ask for better service. I highly recommend this business!Jennifer May BHSc(Nut.Med).Adv.Dip.Nut.Med.ATMS.MINDDNutritionist