Newstart Homes

Has anyone else had trouble with these guys as we are planning to build with them in January in South East Brisbane.I do not see how they can put in the wrong cook top and then tell you it is your fault the hole is too big.Maybe we go with Stylemaster after all.

Our experience with Newstart Homes (Bundall, Queensland) was extremely frustrating and very disappointing. Poor workmanship by contractors was never rectified because the site-manager was never on-site to pull them up. Many defects existed when we moved in and fixes were slow and often not satisfactory. Some promises by the site-manager (to replace a faulty toilet door handle, and to fix a wardrobe door that slides open on its own) have not been honored and we are told that time has run out. One major issue that is still annoying us is the fact that the wrong gas cooktop was installed and when it was replaced with the correct one, the cutout in the bench is too big and the cooktop has slipped into the cutout causing the top to become distorted and not level. Oil, water, whatever, sinks to one side of the cooking pots. We have complained about this for months. Today, Newstart Homes informed me that they do not intend doing anything about this. They made the mistake in the first place. There have been so many other frustrating times with Newstart Homes that I could write pages about their lack of interest and lack of professionalism. Do not build with Newstart Homes. They suck big time.

We've built an investment home with Newstart Homes previously and was happy with everything from the sales person we dealt with to staff at their head office in Bundall and have just decided to build our next house with them. Didn't come across any issues at any stage apart from some minor delays with getting the plan drawn. I did a review on them on product review ages ago. Hope this helps. (Sorry, this isn't really a review, more of a reply to the previous person who posted a question on Google) I'll post another review once our current house is completed.

Easy to deal with... no issues and happy with end result.

Service from Newstart Homes was pretty good. *Thumbs Up*

The property of my sister was done by Newstart Homes 2 years ago and she was not 100% happy with the outcome. I contacted them 6 months back regarding revamping of the same property (basically for consultation, as it is their work). The new management and their approach took me by surprise. I am glad they decided to 'revamp' their management to serve the customers better. About the result - Absolutely happy. As we have had a not-so-good experience with Newstart Homes previously, the new management was too generous with the quote and the service to make up for our bad experience in the past. Extremely happy with the new team.

Newstart Homes have built two properties for me and I couldn't be happier.

Awful experience from start to finish. There is way better builders out there.Yes I was a customer of yours. Savoy Drive Broadbeach Waters.You need a better excuse.