Pandora Townsville Willows

Great very happy with all my products from their. Service is outstanding very helpful and gift wrapped.

Love the jelwerry a little overpriced I believe , great service

Personally, Pandora is extremely over priced, especially for what they sell. You can purchase gorgeous jewellery else where valued at the same price of one Pandora small charm for a bracelet. Your just paying for the name. Not the quality or the real value of the jewellery.

Very friendly staff.One happy wife

Excellent customer service.Great knowledge in products I was looking to purchase.Very enjoyable shopping experience.

wonderful gifts for wonderful friends,& assisted by wonderful helpful staff !

Was very cranky my sister brought my 13 yr daughter a birthstone ring for her 13th bday and it was 1 size to big so we went back and asked I'd we can swap it for the next size down but they didn't have and so she took our name and number and said she will contact us when it comes in so almost 2 weeks later still no phone call so we went back in to ask if it had come in the lady at the counter say no they haven't buy that time I was starting to get cranky so I asked her if they had the size I wanted at any of the other stores so the staff member went on her computer and guess what she pulls out off the cabinet was the size we wanted I was wild so she would haven't sent me away if I didn't ask if they had any at any other stores very unhappy with the staff and we will not be shopping there again

Ohhh the missus love ms this stuff, and loves it when I but it. Thanks ladies

Great store.Lovely staff

Came in to willows pandora with a couple jewellery pieces (ring with Dimond missing, open ring that stacked and that had snapped in half, and charm braclet that clasp had broken off from) collected from over the year and came in store with it all today to ask about any adjustments or replacements and the lady (was unable to get name) came over to serve us, and from the start had a very rude attitude and when we gave the jewellery she diddnt give any interest and felt very judged about coming in today. Although she did tell us she wouldn’t be able to help us today she didn’t explain why. Just honestly disappointed, showing poor customer service and making us feel judged and uncomfortable.