1300SMILES - Strathpine

Absolutely disgusting service, went to another dentist and everything Smiles Strathpine had said they could and couldnt do was a total lie.Rudest reception I have ever come across.Sent a reminder from 3 different mobile numbers, then cancelled my childs appointment by text on another different mobile number.Plenty of other great dentists around, this company is full of lies, over priced and dont care for their patients.

ADF FAMILIES BEWARE.Firstly i just want to say that Dr Anthony Franklin is amazing. He's done a faultless job on a tooth i broke. I found him to be patient and thorough and has a great bedside manner. BUTTTT when it came to payment the problems began, he gave me a 50% discount on my gap which I'm thankful for. I used my healthcare fund to cover it and wanted to use my ADF healthcare card to cover the gap. The receptionist wasn't sure how to use it so she asked her admin manager who explained it, the receptionist put the codes in the HICAPS machine and put the gap through at 100% without the discount from Dr Franklin, i questioned this and she went to her admin manager and Dr Franklin and she came out and said If Dr Franklin knew you had 2 healthfunds he wouldn't have given you the 50% discount

I don’t think I’ll ever step foot back into a 1300smiles ever!!!!!Anthony Franklin Is insolent, and very unpleasant person to deal with.I left feeling very overwhelmed, mortified, and very emotionally upset.The ladies at reception were very lovely in such a very difficult situation.

Dr Anthony Franklin was amazing to have! He is committed not only to helping your health on the day but in the long term too. He was very educational to have as a dentist and I will definitely be back.

the worst dentist I have been too, overly expensive. Went to the dentist for some tooth pain I was sat in the chair for a whole of 10minutes, she blew some air on the tooth that was sensitive and also an X-ray just in case. she then proceeded to tell me the pain was due to sensitivity and suggested I change toothpaste. Fast forward to paying the bill I was charged $100 for “palliative care” when asking what on earth this ridiculous fee was I was then told it was a fee for suggesting the change of tooth paste. Now I’m a healthy 20year old who is no where near needing end of life care which is the correct meaning to “palliative care” by the way!. I am completely appalled and will not be returning again not only that but this toothpaste change suggestion cost more then the rest of the appointment!!! NOT OKAY

Exceptional service, looked after my wife at late notice for an emergency surgery on a Saturday. James and the team were excellent the whole way through and kept me updated on what was going on, keeping our young Bub in mind through the long procedure. Can’t recommend enough.

Dr Franklin and Dr Jones are the best dentists I have ever seen. They are both extremely professional and always have their patients best interests at heart. They do an amazing job and I am very thankful to have such incredibly capable dentists to look after my teeth.

Was the only dentist who could get me in on such short notice - and Dr James Choi had such a lovely bedside manner. Explained everything very clearly, was very up front about the costing (and was reasonable for what I was expecting) and didn’t force me into anything I wasn’t comfortable with. Very happy, so glad we got Dr James. Thank you.

For someone who has hated dentists forever. I just wish I had more teeth to be taken out. Dr Reshma was amazing. Made my fear of dentists non existent. All staff also so friendly