Austin Technology

Chris was very helpful with finding/setting up this solution for Donna. All appears to be working as it should at this stage. We will keep a close eye on it over the coming weeks/months.

As always, the A.T crew know what they are doing. good work. Thanks for the help.

IT's finest work up to date, so great and brilliant! thanks IT

Hi IT Team, Jack has done a great job on this, laptop works well etc. The problem has come to light this morning - with the portability of the new USBC connection and docking stations - I now have a redundant set up at Contest link unfortunately, and a further redundant set up for Home Office - both that I can't use because I don't have the new small HP docking station set up.... each work area is set up with the old laptop in mind. For future laptop roll outs I think this is an important point to have covered with each employee - as effectively you are cut off and can only work efficiently from the place with the new docking station. Happy to discuss with everyone. Cheers

thank you very much Rohan for repairing the issue straight away!

Speedy response and fix, always a pleasure to deal with Sarita.

After checking all my connections and restarting my modem, calling Telstra to be told that there were no outages in Ocean Reef I was left with no option but to call Austin technology. Paul came and check through all the things that I had done and some 3 hours later checked with Telstra and found that there had indeed been an outage. I am just hoping that we are able to charge Telstra for their lack of communication especially after we specifically asked. As always Austin were very professional, thank you

Sarita is always helpful in responding to site requirements. Excellent outcome and is across the different new starter's onboarding requirements.

Thank you Chris! Really appreciate the great help and service you have given.

Up running and working some issues still to be resolved but in general all good.