My Beauty Spot

I have been here a few times and every time I'm there I get a friendly greeting from Emily! She always helps me pick the best fragrances, her knowledge for perfumes is top of the line. Thank you for helping me pick Red Door for my mother, she loves it! I will be back again soon to buy something for myself :)

The customer service is always a 10/10. Such an amazing group of girls, always ready to do what they can to ensure the best customer experience. Their products are genuine and would definitely recommend them for anyone interested in buying from there!

Nearly everytime i come to this store the girls behind the counter are rude, or on there phones, have masks off or talking to each other. No customer service skills at all, and can't even say thankyou have a nice day. Just get the bag given to me with not one word. I will never shop here again. If you are not happy in your job LEAVE!!!!Common courtesy goes along way...

Great selection of perfumes, good customer service and the staff are all lovely and very knowledgeable on their fragrances!

This place deserves 0 stars, 10 people standing around the counter waiting to be served by their slack employees who were trying to look busy and not serving , once I had waited around for ten minutes the lady comes over and goes no testers because there is 5 mins to closing, get a life, not how you treat customers that are about to place a big order, decided that they don't deserve our business, never going here again and I strongly advise that you don't either. Customer service is key so I would think about retraining your Saturday staff or finding better and more helpful ones

We wanted an item which was on display, the lady then pulled one out from under the counter which looked like it wasn't factory wrapped. We asked what was the difference and she said the one i wanted was for display. It was in its box wrapped and there were a few more. I insisted on taking the one on the counter and she very rudley said to put the display one back on the bench. I said I no longer wanted to purchase the item she got upset and said fine and mumbled something. I said clearly there is a difference if you got that upset. She was fuming and I was very happy that we didn't get scammed like all the other poor people. Will make sure to spread the word every where. It sad to see that the owner doesn't know he employed someone creating a loss for them whilst they aren't there. A message to the girl at the kiosk... Your a kiosk sales lady nothing more.

The customer service is thorough and the staff is knowledgeable, pleasant and helpful. The product line is vast with the products authentic and of high quality. Highly recommend!

Retrain your staff in basic customer service. You lost a sale today, we were in the middle of being served and were clearly still requiring the servers help when she just walked off to have a social chat with another staff member on the other side... so unbelievably rude so we just walked away! will never shop there again. And from other reviews I can see we are not alone in our experience.

950am in morning Thursday29th June. Stood at counter for a few minutes. Didn't get served. So going to purchase elsewhere.