Breezy Laundry Lockers

Really poor experience. Items were dropped off on a Sunday night, and based on the info, it looked like a fast service. However it's Monday night and I can't get in contact with anyone to discuss our order, because they must be picked it up by Tuesday. Not only did they mislead me on the turnaround time, it's impossible to contact anyone! I'm going to lose my laundry because of this.

DON'T GO HERE!! Very disappointment by the lack of communication and now I am at risk of losing my clothes. Terrible service >:(I placed my order on the 28th November Monday, nowhere on the signage did it say that my locker number needed to be SMS'd and neither did the automated message I received via text when I made the order. The locker number is also in the online database so I don't understand why I would need to confirm it a second time.It is now the Thursday 1st of November - no communication at all, the online tracking indicates it is processing" and nothing else. I tried contacting the help chat on the website multiple times over the days and not a single response back. There are no active channels to contact the service so if any issues come up you're stuck.I messaged the number I received an automatic response for and finally got an automated message indicating I need to supply the locker number.I am only in Melbourne for a few more days and I have had to last minute buy more clothes and now I risk losing the clothes I placed in the lockers as I am leaving shortly.Overall very angry about this experience and the fact there is no way to communicate and get resolution. Somethings are better off being arranged in person and not have an unnecessary automation process with so much that can go wrong and no way to resolve it."

I was in Melbourne for nine months living out of a city apartment. I found Breezy through the building concierge.That way my shirts were cleaned and pressed whenever I needed them. Reliable and good quality service. The app worked really well.

Simple and efficient check-in and account creating process. Loved being able to use my own code for the lockers. Excellent communication and customer service from the manager. And my two scarves were returned in absolute pristine condition. I highly recommend Breezy! Thank you again, Luke :)

**UPDATED REVIEW to reflect the eventual Return Of The Laundry. I cannot recommend this service if you have any deadline**I’m in town for two weeks of daily business meetings. After one week, I read great reviews and the promise of a next-day return for dry cleaning from Breezy.Dropped off order at Bourke St Galleria on a Sunday at 1419hrs with high hopes.I inquired on Wednesday via email and was told the order would be returned after three business days.** On Thursday they said the order would be returned Friday.I received my order on Saturday afternoon- 6 days after drop-off.I fly out now with clean clothes and having spent a week re-cycling clothes through meeting after meeting.**

Laundromat has now gone to 24/7 setup with self service. The first time setup and drop off was easy. Results of pants were great. A bag is given to make future drop off quicker. For next day return, aim for 10am drop off.

great service, the lockers are really easy to use and I love the fact that the dry cleaning is eco friendly.

I dropped my suit off on a Tuesday to be cleaned for a wedding on the upcoming Saturday. It was not returned for well over a week. I was then informed that it had been returned only to make my way to the locker to find it empty. There is no number to call to make enquiries and the responses to the dialogue box on the website take days. When I finally got my suit back after all this they still charged me full price. If I could give this service 0 stars I would.

Advertised the dry cleaning will be done in 1 day but almost a week later and the order is still processing. Tried to contact from website and the chat option but didn’t even receive a single reply, also no contact number listed at all. The communication has been terrible!!!!