Platinum Nails Tunstall Square

NOT AT ALL a pleasant experience. Highly disappointed with how I was treated. I get my nails done quite often but have never been made to fell the way I did. Firstly, I got no help from them to pick shades upon asking them and every time I asked something they kept conversing back and forth in a different language and everything I asked for was at an additional charge even different colors of basic shellac NO NAIL ART OR FRENCH TIPS.When I asked for help to pick colors I was asked to do it myself and was handed a pen and paper to decide for myself. My Nail technician was sweet and nice but I was absolutely in NO mood to make amends. WORSE- it didn't last for 3 days, my polish started chipping from the tips. I didn't even feel like calling them again because of the unpleasant experience I had.

Got my nails done here for the first time and they did an amazing job! They were super strong and lasted weeks longer than they usually do. Went back a second time, told them that they had lasted well as I use my hands a lot, painting and gardening, told them I need them to be strong again like last time, they did them again and they were thin and rough and were cracked and chipping within a couple of days. I rang them and told them the issue, they said come in at 9.30, I went in at 9.30 and they couldn’t see me so I went back again the next day and they redid them free of charge. They’ve done a better job this time but I received no apology for the inconvenience and was made to feel like I was in the wrong. It’s very inconvenient to have to visit a nail salon 3 times in a week.I won’t be going back.

Really good work, love the service and results. $155 for two manicures+ full set acrylics with chrome powder + full set SNS with two feature nails.

This is my local, regular spot for SNS. Quality is really good, a nail job would last me around 5-6 weeks. Make sure to book before going as they do get busy especially on weekends.

I absolutely love this place. I’ve been three times now and every time the staff are so friendly and my nails always look stunning!10/10 I would recommend. The shop is clean and spacious and the girls are so accommodating. This is my go to from now on!

Most positive experience I've had from a nail salon in a long time! Calm environment, I didn't feel rushed. Staff we're all so lovely and helpful, and attention to detail in my nails was evident. 10/10 Recommend

Very unprofessional staffs, very slow !It seems they don’t know anything about their job ! The customer should remind them of everything!They did Very dirty job on my nails and too expensive $70 for French tips !Every time you go there they charge you a different price!!!❌ Absolutely not recommended ❌