Australia Post - Mount Waverley Post Shop

Very convenient location. We have been going to Mt. Waverley for the last 4 years while working & living overseas. Staff is always helpful with our PO Box since we can only pick up every 3-4 months and even remember my name each time we visited. No complaining we are happy to keep going here. Nice area & village feels.

Good location and convenient. The staff were helpful last time I went in with passports to process. They don’t control the process so cannot blame them following procedures. They have some decent fiction books on sale sometimes which I have purchased on occasion. Can’t fault the service compared to other shops in Hamilton Walk.

We went there to take a passport photo around 4 pm today (16th September 22) and we were treated with zero respect by the white lady at the counter, she answered all our question with a passive aggressive attitude and poor mannerisms. For every question we asked there was a blunt No" even when the answer was yes

This shop can be really hit or miss depending on the staff you get. Sometimes they are quite nice and helpful, and while I don’t normally leave reviews, I don’t get yelled at by staff either.Trying to return a product where a consignment number was given to me, I went to this post office to get the label printed as I just had to provide a consignment number. The person serving me said that unless I had the address of where it’s going to that she doesn’t care about my parcel and could not do anything with the AusPost consignment number.I went to the post office at Brandon Park and they were able to print it and send it without any issues and without yelling at me. The person serving me was also concerned about the treatment of customers at this post office and their lack of general knowledge.If you’re doing very basic post stuff then you shouldn’t have any issues, but go somewhere else for anything more complex.

get better employees at the front. that's the best thing that can be done for this place

One of the young white lady is fairly impolite. The location is good though.

Certainly not the worst post office I've been to, as some others seem to be saying here. Very happy with the location, stock and services. No complaints at all. It's just a post office, not a 5-star hotel.

Apparently ’No’ is their standard answer for everything! Went there for a simple ID check and I was told by the Asian lady that I must bring in another signed form . Okay, I did so the next day and was told I need to bring in an empty form and sign it in person at the post office! I asked if I can sign again here and they asked me to go to the library and print another form! Ridiculous answer!!! Whatever we ask they have a horrible attitude with zero respect. This makes me think if I am in a communist country? Will never go back again!!!

Very bad service, passport reiew take age to do and also always give your pressure about the photo ,writing. Very disappoinment.