Qattro

Ever since handing my investment property to Qattro property Management it has been nothing but amazing. We had some issues with a tenant and Qattro sorted them out to my total satisfaction after taking over the property form a previous Agent.Since then the rent from my property ALWAYS hits my bank account on time at the end of every monthI am very happy with the selection process for the tenants in my property and I am extremely happy with the tenants living there because the reports I receive indicate that they are taking excellent care of the houseThe property manager is obliging helpful and eager to take good care of my property giving me peace of mind, I have always found him to be professional and eager to help

The whole process from buying the land to building the townhouse was fairly easy, the end result is a townhouse that looks great and is good quality, any issues were dealt with promptly. A big plus is that it is a proper turnkey house, there are no hidden costs.Only complaint would be that it took a long time to build but otherwise happy with the outcome.

Would never ever recommend these builders to anyone. They are building two units next-door and we have had nothing but trouble. It's taken six months to put up a fence and the quality, well there is none. Gaps in the fence, crooked as a dog's hind leg now sheets have come down and the trouble we are having for them to fix it is unbelievable. They never respond to your calls, if they do it could be ages and then they come up with some lame excuse. As I said I would never recommend them to anyone.

My husband and I were very keen to build again..this was our 4th build in the 20 years we have lived in Australia. By far Qattro was the best company we dealt with. Our new home is exactly what we were looking for..Great location..great value for money.. and quality of our finished home was the best we had, there was very few little fix ups that were fixed very promptly. We also made recommendations to to our family/friends who also decided to purchase properties.Well done QATTRO.. all very professionalHappy to further recommend the Companyto anyone interested in building a new HOME.

• Firstly, I handed my investment property to Qattro property Management almost two years ago and the service and support have been nothing short of excellent. It's gratifying as well that the rent from my property is promptly put into my bank account on time at the end of every month• Also, I am extremely happy with the tenants living there and the reports I receive indicate that they are taking excellent care of the dwelling. The Qattro property manager Peter is obliging and eager to take good care of my property--giving me peace of mind. He even sends me detailed photos of the property to show the current condition of the place!• If ever I need it Qattro is ready and willing to respond immediately to my requests--they're just a phone call away and very helpful

1. Terrible communication if any - takes more than a month to have answers & that is with constant calls & emails. Staff are rude & unwilling & make excuses that things are 'hectic' and that excuse has been used by multiple staff members across the board for over a year now.2. plumbing issues, cupboard issues, ceiling leaks, unfinished product to move into, painting was awful, missing tiles & the list goes on..3. Business is highly unprofessional and are NOT managing the high workload & only interested in selling.4. The day before we moved in we were told we were not able to & this caused a huge problem, Qattro owed us money for going over contractual build time & this was painful to squeeze out of them.Spare yourself the stress!

Do not use this builder, whatever you think you'll save in monetary terms, you will pay for in stress and emotional tax.My experience matches most of the other comments on these reviews, ie, delayed build (10months late), sub-standard quality, poor communication and no after sales service.

Less than a year after the 5 year general warranty expiration on my townhouse, I became aware of water leakage issues from my balcony into the garage below. I'm now aware of at least 6 other townhouses in the complex with the same issue. The issues also extend to bathrooms in some of the townhouses. Qattro has resealed my balcony but will not address the underlying issues of failed waterproofing membrane, cracked grouting and depressions in the tile surface which cause water to pool. Owners are looking at $12,000 each to have their balcony waterproofing fixed.

Our experience has been similar to most other reviews.Communication has been poor, we’re still waiting on our home from 2020 which has been nothing more than a slab. When contacted about the extreme financial and emotional distress qattro delays are causing, we often don’t get a response or are told our experience is actually ‘good’ in the current COVID climate.

Honest opinion - had no major issues with them, but they definitely have a lot to improve on; constantly unavailable - I have lost count of the amount of times I have had to leave a note for a call back without a call back for several days/not at all - constantly being told person is currently busy/in a meeting". Project was delayed 3-4 months which was kind of expected. Minor alteration to build was sent for council approval when the builders got to that part