Shumi Shop - East Vic Park

Hello!To whoever is reading this, I would say I recommend purchasing items from this store! Their prices are admittedly a little on the higher end than some other figure retailers in Australia... But, when I approached them with a competitor's price they actually provided me a discount! Something that retailers do not typically do anymore. I honestly appreciated this gesture alot.As a result, I ended up buying two from them! Haha! (Chiyo 1/4 bunny and Mamako 1/4 bunny)To be honest, I chose to shop here due to wanting to purchase from different figure retailers to support smaller businesses in Australia to try them out. So I'm glad I found another place to shop at!Another thing I do appreciate is their response time to queries. Good communication is highly valued especially with figure purchases!

I love Shumi Shop, no matter how many times I go the staff are always lovely and the variety is amazing!

Bought 2 Pop-up Parade figures (Naofumi & Raphtalia) from them, one online and one in-store. Shipping to Perth was fast (since they had a local store) and well-packed. Found out they had a local store and store pick-up was also a breeze for the other figure. Their prices are among the lowest online for official anime figures from my research. What more could you want? Highly recommended.

Can't say enough positive about this store. Staff always happy to help and from my experience happy in general. Stock is amazing. The physical shop itself is very visually pleasing. Pick up their phones, reply to their facebook messages and even emails. If you're an anime model kit/statue collector especially this is the store for you.

Im always Amazed to visit shops like this, cant wait to visit Japan! Sugoi!

Found what I was chasing from these guys online, after ordering it originally from Madman to wait 2 weeks with no update and then told it was out of stock and a refund would be processed.Shumi however had it posted same day!!! It’s arrived to me in QLD within 1 week packed beautifully and carefully <3 absolutely will purchase from again

Excellent service in person and online.In store they showed me something cool they'd just gotten and hadn't even put out on the floor yet for my favourite character that I was able to buy. I also bought a figure online and it shipped and arrived a day after it shipped, amazing!

Revising my review to 5*.I just want to give a special Thank you very to Ben, for handling my issue and also your understanding for my situation.Truly appreciate your understanding and the great customer service you have delivered.

Great variety of figures and merchandise! Shumishop team are always so helpful and very knowledgeable if you’re here to pickup some things for someone else I recommend asking them for advice. Or anime/manga vets alike will find something to like here. Been coming for over a year for their figures wish I’d come sooner!

I ordered a plush toy that was shipped squashed into a box 2/3 the size of it. Really lazy and unprofessional packaging in order to cut costs. The item is undamaged and arrived quickly but I still would have preferred more care taken. I personally won't be ordering again from here.