Kich Kitchens

We are in very disappointed!!!!!!!!!There were problems from the start. The tradesman that was given our job incorrectly measured several pieces and we had to wait for them to be re-made. He was un-professional and rushed every part of the installation. Including annoying things like not removing all the plastic from under the rangehood before installing it and now we are left trying to pick it all off. Panels were not correctly fitted, including the bench top not secured down properly. The fridge cupboard was not secured. There was silicone missing in spots. The cupboards show every mark no matter what cleaning product we use. They are not flush with the wall. The tiler broke a tile in the splash back and left it. These were very expensive. Apparently Kich take no responsibility for trades, yet Kich are who we purchased the kitchen from. I said from the start when I was asked, that the LOOK of the kitchen was MOST important to me. I was better off with my old kitchen that my husband built and if I could go back and start this process again, I would DEFINITELY go with someone else. Kich were happy to sell me the kitchen but every problem we incurred was met with the same response, “that’s not part of our contract” or NOT Kich’s responsibility! We are extremely unhappy!

So happy with our new kitchen. Thank you for the amazing design work and for the smooth installation. The install team were so good!! I highly recommend this business!!

Very professional approach to doing the total replacement of kitchen area.He uses high quality materials and showed samples to be approved.Very friendly customer service, curtesy and long experience in his field.Kich uses friendly and skilled tradesmen for all trades involved.Carpenters, cabinet fitters, plasterers, plumbers and electricians.Craig does make sure everything is done to his and the customers satisfaction.We were very satisfied with the whole project and he came to inspect and kept everythingrolling smoothly from start to finish.They kept the process going without delays.Our friends have lauded his team's workmanship and we are recommending proudly this company.Kyosti and Mervi

Design service is very good. Wish I could say the same for the cabinet making. Fit up happened but job remains unfinished (over 2 months)and getting them back to finish since they've been paid is an absolute zero priority. Poor communication is a factor. If you choose to use Kich I would strongly recommend not finalising payment until 100% satisfied.

Great stress-free experience. The designer fleshed out my vague initial brief into something very special. This was followed up with a professional and punctual installation. I had my doubts the final product would be as good as the 3D rendered design but have to say they pulled it off.Very happy with the service, value & quality, and as such would certainly recommend Kich to those looking for something above the norm.

The worst purchase we have ever made. A disaster from start to finish. Craig came to our house and provided a quote on his computer. The quote was very vague, with no breakdown of what the individual components were. Kich comes to your house to do the quote, so when I said we wanted to go ahead Craig just asked me to sign on his computer, I hesitated as no contract had been provided, but he assured me it was a standard contract". I stupidly signed. After he'd left and I actually received via email a copy of the contract