Aussie Syfi Collectables: Australia's True Home of Star Wars Toys and Collectables

I recently purchased some Star Wars Black Series figures from Aussie Syfi Collectables, the were well priced, better than other companies I deal with, they shipped fast and arrived in pristine condition, the overall experience was wonderful, I will continue to purchase fom this company

I am a french customer, this man always answer to mails, always helped me. I was looking a special toy, as if I had built in in légo in my childhood !!! I was looking this toy good price. This toy shop helped me, thank you. When I received toy, it was well packed, as if it would be for himself. This type of guy becomes rare in my country. Happy new year 2023 !

Great Collectables. Fantastic Packaging all figures arrive without crease or damage. I have purchased many times and will purchase many more times to come. Huge range and very prompt replies.I have NO HESITATION in recommending Aussie Syfi to anyone. in all of my many experiences I have never had a bad experience with them.

I definitely had reservations about placing a review as this is an amazing shopping stop for figures no longer in circulation, and most of the time at fantastic, affordable prices... and I don't want more people to know about them :DIn saying that, though, I do love to support a small Australian business and Aussie Syfi Collectables is amazing!I am so happy with my purchase of the Emperor's Throne Room! A to.. collectable which seemed to be reserved for the US, however, Aussie Syfi made it a reality for me and I couldn't have been happier.I will shop here again plenty in the future,

Exceptional customer service. Went above and beyond to resolve an issue I had and they replied to email super quick. Had a long interesting phone conversation with a staff member. Basically 24 hour around the clock service. Highly recommended!!!

Very poor customer service after messing up the order and zero communication after money taken.Had to chase several times for updates, finally received tracking after chasing for 3 times. My order was only partially fulfilled, despite AussieSyfi insisting it was complete. Furthermore they instructed me to make post office claim if I had any issue.After photo and post evidence, they admitted the missing items had not been shipped.A refund was very begrudgingly given, after having to prove my case. Partial refund was issued, yet they kept the full handling fees/shipping for the full order.Rather than an apology, they then threatened to send a further bill because the shipping of the partial order was more than they expected!!Recognising I had received zero communication from Aussie Syfi during the 5months the items were on pre-order. I had to do all the chasing, once I realised the order was incomplete. The Customer Service Director first refused to believe it, then eventually accepted it, issued the minimum refund, threatened to send a bill for further shipping, sent a rambling email at 11:30pm, and informed me I was banned from shopping there in future. and something about Amazon get preferential postage treatment?!I would be more than willing to share all communication threads in this review, to confirm my tone and enquiry was always professional, ultimately my complaint was correct. Yet the response was threats for further payment and a banned, from an emotionally charged Customer Service Director sent just before midnight (2 days after I sent my final email)Pretty bizarre way to treat repeat customers. Never had this issue with Popcultcha, Freeway, Mad Zombie or other similar shops.

Best range of scifi collectibles in Australia

Always excellent service delivery a great product. Professional attitude towards any hick ups. Totally recommend.