StarTrack
113 Reviews
- Tuesday8 AM–6 PM
- Wednesday8 AM–6 PM
- Thursday8 AM–6 PM
- Friday8 AM–6 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–6 PM
About the Business
StarTrack | Trusted partner for eCommerce and parcel delivery - Australia Post | For domestic freight solutions, including courier and sensitive shipping, and 3PL and supply chain management, choose StarTrack.
Contacts
Website
Call Us
139-147 Webb Dr, Mount St John QLD 4818
Hours
- Tuesday8 AM–6 PM
- Wednesday8 AM–6 PM
- Thursday8 AM–6 PM
- Friday8 AM–6 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–6 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Tash N
01.10.2023
StarTrack
Unprofessional and no integrity. They left a card in the mailbox saying they had attended and no one was home. I took the day off work specifically for this delivery. I also have security cameras. They never even came into the yard - just dumped the card in the letterbox and kept driving. I called the company immediately and the administrator was lovely, but I still had to wait an additional 3 days for it to be delivered again.
Daniel Bullimore
21.09.2023
StarTrack
Losing" vital medicines
Marie Ballantyne
17.09.2023
StarTrack
Waited for my parcel, my kitchen window blind was up with tv blaring. A few minutes later got message saying attempted delivery made. Was no delivery person or delivery van. Am unable to go out to Mt St John in middle of nowhere to pick up parcel.
bluntly honest
12.09.2023
StarTrack
Item was damaged beyond repair. Your fault. Do you just throw the packages against the wall? Seriously how hard is it to move something from a to b WITHOUT DAMAGING IT?!
Jason Ryan
06.09.2023
StarTrack
Absolutely disgusting service. If I could leave a minus rating I would. Drivers constantly leaving cards even when you're home.
Elizabeth Carter
17.08.2023
StarTrack
Waited all day at home, when I could have gone out and done stuff. Called them and got abused by the lady on the phone because I didn’t have my tracking number on hand, then she very rudely told me to be patient and wait and my package will be delivered on Monday.
AT
25.07.2023
StarTrack
Terrible. Just came and put the card saying we missed you. Didn’t even knock the door. Everything on camera..
Melissa Cragg
20.07.2023
StarTrack
I was given the runaround for days on end about my parcel. When the parcel was finally delivered, they delivered it to the wrong address. I lodged a claim immediately and the response is always “I can see that the item has since been delivered”.. yes but to the wrong house! I have explained in my communications THREE TIMES now that it was not delivered to me and they keep closing my case.Avoid at all costs. Terrible service. No acknowledgment of wrong doing.
Brooke Boland
19.07.2023
StarTrack
Incorrect updates, impossible to contact, always someone elses fault that startrack won't do their job, deliveries are always late, drivers NEVER attempt a delivery that requires them to leave their comfortable car seat, consider yourself lucky if you get an unattempted delivery card, pick up is always a hassle. Literally the single WORST delivery service. I really wish that companies would stop pairing with this incompetent courier.
James Mills
12.07.2023
StarTrack
Have been waiting on medication to be delivered by star track when I finally tracked down the package it had been sitting at their depot for 5 days when I called them was told they were waiting for confirmation of delivery address which is the first time this has happened since getting my medication delivered, when I told the operator it has been sitting there was told they would try and get it out next day this is not acceptable as it is medication and is clearly labelled medication urgent delivery " not good enough"
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139-147 Webb Dr, Mount St John QLD 4818
StarTrack