Reward Hospitality Perth

I recently had an unfortunate experience with the customer service at Reward Hospitality, and I must say it was highly disappointing. From the moment I walked in, it was evident that the staff members had no interest in providing quality service. There was no warm greeting or friendly smile to make me feel welcome.The employees seemed disinterested and unmotivated, making it clear that they had no desire to assist customers. When I approached them with a query, their responses were curt and unhelpful. It felt as though I was inconveniencing them by simply asking for assistance.The overall atmosphere was cold and unwelcoming, making it difficult to feel comfortable as a customer. I expected better from a company like Reward Hospitality, but the lack of basic courtesy and friendliness left a lasting negative impression.

Great place full off great products and nice staff. Good prices

Very good, very fast! Amazing service! Had my name printed on all my shirts in a matter of minutes.

I recommend any hospitality person to NEVER set foot through the doors of the hospitality store in Northbridge. This has been my second experience where the staff was incredibly unfriend, unhelpful and simply rude! I went in for the intention of finding FOH shoes with my brother. I did my rounds of the store and obviously couldn't find them, so went to a male staff member of Asian descent with glasses. He didn't bother saying hi how can I help" etc

I was unaware the uniform collection closed at 2 and the lovely lady above the stairs squeezed me in and managed to help me get my uniform as well as the lovely lady that does the imbrodiary… very happy as i had drove 40min and expressed that to them and they were able to help me collect my uniform and assist.Thankyou so much! ☺️

Over charged me by 30%. Won’t go back.Thanks for you response. I bought a siphon for making fizzy drinks. I was charged around $120 when the packet said $80. I did not notice until I got home and the cashier had removed the sticker saying $80. It was done quiet casually and easily suggesting to me that she has done this before and that is was deliberate. At the time the sticker was removed she was charging me more. Why not just own up to it at the time?

Great staff they are fantastic. So friendly & eager to help. Easy parking in a good location.

If I don’t have anything nice to say I usually don’t say anything at all and therefore don’t tend to post negative reviews. But given that this business is a supplier of hospitality products, I couldn’t overlook my experience. If you’re looking for basic hospitality here, don’t hold your breath! The lady at reception (short blond hair) had very poor customer service. Unfriendly, unhelpful and indifferent attitude. Such a shame.

Great store, great products and excellent customer service.

Wonderful efficient service and lots of advice from a very knowledgeable staff member